Visiting Angels East Dorset

Home care agency in Christchurch, Bournemouth, Christchurch and Poole

Operated by Visiting Angels

CQC GoodDementia
NeighbourhoodHigh Retirement CommunityGreen SurroundingsWell ServedPeaceful Neighbourhood
What do these badges mean?
  • High Retirement Community β€” An above-average share of residents are aged 65 and over (ONS Census) β€” often a sign of established later-life communities and services.
  • Green Surroundings β€” Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served β€” Excellent everyday amenities nearby β€” shops, supermarkets, pharmacies, banks, post offices, cafΓ©s and places to eat (OpenStreetMap).
  • Peaceful Neighbourhood β€” Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
AddressAvonbank Studios, 36 Bridge Street, Christchurch, BH23 1EB

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About

Visiting Angels East Dorset is a home care agency based in Christchurch, Dorset, providing care and support in people's own homes. It focuses on dementia and also supports older people, younger adults under 65, people with physical disabilities and people with sensory impairment. The agency says it recruits and trains its carers and works to match each client with a suitable carer, with the aim of building a continuing relationship.

Support can be arranged flexibly and scheduled around the client's needs. It covers tasks such as light housekeeping, medication assistance, shopping, meal preparation and companionship. The Care Quality Commission rated the agency Good overall in its 2022 report, with Good ratings for all five key questions: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 2 September 2022 Β· Last inspected 12 August 2022

Inspectors rated this home-care agency good at its first inspection, carried out in August 2022, when it was supporting seven people with personal care in their own homes. People and their relatives reported being happy with the support, valued their regular caregivers, and said they were kept informed and involved in decisions about their care. The report describes staff who knew people well, followed detailed and regularly updated care plans, and were supported through induction, supervision and training.

Strengths noted
  • Safe recruitment checks were in place, and the provider had recently improved its recruitment practices.
  • Staff received a thorough induction, regular supervision and training, and felt well supported by a open management team.
  • Risk assessments and person-centred care plans guided staff on how to support people safely, and medicines were managed and given safely.
  • A small, consistent team of caregivers provided kind, respectful and personalised care, and people felt the service was well led.
Areas to improve
  • The report notes that recruitment of staff was still ongoing at the time of the inspection.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery800 m
Hospital2.3 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsSparse
  • Play SpaceAmple
  • Golf CourseAdequate
  • Public ParkAmple
  • Tennis CourtSparse
  • Bowling GreenSparse
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesAmple
  • Retail ShoppingAmple
  • SupermarketsAdequate
  • TakeawaysAmple

Gallery

What home care costs

Hourly (visiting) care β€” typically Β£22–£30 per hour
Overnight (waking) care β€” typically Β£150–£220 per night
Live-in care β€” typically Β£1,100–£1,600 per week

Estimated typical UK ranges β€” Visiting Angels East Dorset will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Visiting Angels East Dorset is backed by a local NHS health network. The nearest A&E is The Royal Bournemouth Hospital, 2.3 miles away. The local GP practice is STOUR SURGERY, 0.5 miles away, rated β€˜Good’ by the CQC.

Nearest hospital Β· A&E
The Royal Bournemouth Hospital Β· 2.3 mi
Nearest GP Β· CQC Good
STOUR SURGERY Β· 0.5 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Visiting Angels

Visiting Angels East Dorset is one of 37 services run by Visiting Angels on AskBart. See how the group's services are rated and where it operates.

See all 37 Visiting Angels listings β†’

Information last reviewed October 2026.

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