Care home
Enhanced Elderly Care Service - Byker Hall Care Home
Care home in Newcastle upon Tyne
Enhanced Elderly Care Service - Byker Hall Care Home
Care home in Newcastle upon Tyne
Operated by Enhanced Elderly Care
What do these badges mean?
- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Do you run Enhanced Elderly Care Service - Byker Hall Care Home? Manage this listing free.
About
Enhanced Elderly Care Service – Byker Hall Care Home is a 95-bed residential and nursing care home located in Newcastle upon Tyne. The home provides care for older people, including those with dementia. It was rated Good by the Care Quality Commission across all key areas: Safe, Effective, Caring, Responsive and Well-led (2019).
The home is part of Enhanced Care, a long-established provider of residential and nursing care in the North East, with services across Tyne and Wear, Durham and Teesside.
What inspectors found
CQC: GoodReport published 23 January 2019 · Last inspected 4 December 2018
Inspectors found that people living at the home felt safe and that living areas were kept clean and tidy. Staff were described as caring and available when needed, and medicines were given on time and stored securely. The registered manager was seen around the home and was open and transparent in how they ran it.
- Trained staff protected people from abuse, and accidents and incidents were reviewed with lessons acted upon.
- Medicines were administered promptly and kept securely.
- Recruitment checks helped ensure suitable staff were employed, with enough staff to meet people's needs.
- The registered manager monitored systems through audits and identified issues as they arose.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
What's nearby
- Near a main road
- Fire station about 500 m away
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpacePlentiful
- Golf CourseLimited
- Public ParkAmple
- Tennis CourtAdequate
- Bowling GreenAmple
- Playing FieldAmple
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingAmple
- SupermarketsPlentiful
- TakeawaysPlentiful
Local crime statistics
1,012 recorded crimes in the local area (April 2026)
Top categories:
Source: data.police.uk · within 1 mile
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Newcastle upon Tyne council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £911 |
| 2025 | £983 |
What Newcastle upon Tyne council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Enhanced Elderly Care Service - Byker Hall Care Home is backed by a local NHS health network. The nearest A&E is The Royal Victoria Infirmary, 2 miles away. The local GP practice is HEATON ROAD SURGERY, 0.5 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Newcastle upon Tyne
Local clubs, charities and support groups that help older residents stay active and connected.
Age UK Gateshead Limited
Our staff and volunteers together deliver services and activities for people aged over 50 in Gateshead & Newcastle.We are driven by the needs & aspirations of people in later life & our mission is…
Gateshead Carers Association
We support, advise, represent, advocate & campaign for unpaid adult carers living or working in Gateshead. We aim for carers to have increased choice and control in their life, improved health and…
Gateshead Older People's Assembly
Gateshead Older People's Assembly offers opportunities for over 50s to maintain their health and independence through socialising, exercising, and learning. We support activities in community…
The North Tyneside Carers Centre
The organisation aims to improve the quality of life for carers in North Tyneside by supporting them through a high quality service, shaped by carers' needs and is accessible to all carers.…
Age UK Newcastle and North Tyneside
To improve the quality of life for older people
Age Concern South Tyneside
Age Concern South Tyneside has the general aim to promote the well-being of all older people in South Tyneside, recognising their right to independence, fulfilment,dignity and choice, working with…
Part of Enhanced Elderly Care
Enhanced Elderly Care Service - Byker Hall Care Home is one of 3 homes run by Enhanced Elderly Care on AskBart. See how the group's homes are rated and where it operates.
More care homes near Newcastle upon Tyne
Information last reviewed October 2026.
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