North Bay Group
Elizabeth Fleming Care Home
Residential care home in Houghton-le-Spring, Sunderland
Operated by North Bay Group
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About
Elizabeth Fleming Care Home is a purpose-built home in Houghton-le-Spring, in the Sunderland area of Tyne and Wear, operated by North Bay Group. It provides residential, dementia and respite care across 36 bedrooms. Residents are encouraged to bring their own belongings to make their rooms feel personal. Shared spaces include a communal lounge, dining rooms and secure gardens. The activities programme includes arts and crafts, gardening, exercise classes, cinema nights, quizzes, music and pamper sessions. Meals are prepared on site by in-house chefs, using fresh produce that is sourced locally where possible. The Care Quality Commission rated the home Good overall in its 2022 report, with Good ratings for safe, effective, caring, responsive and well-led.
What inspectors found
CQC: GoodReport published 21 November 2022 · Last inspected 19 August 2022
Inspectors found that residents and most relatives described the care as good and the staff as caring, and that people felt safe living at the home. Staffing levels were judged sufficient, new staff were recruited safely, and staff received supervision and training, including support with eating, drinking and accessing health care. Care plans were described as personalised and detailed, and inspectors noted regular quality checks had identified areas for improvement.
- Relatives and residents describe staff as caring and the care as good
- Enough staff are in place, with safe recruitment and regular supervision and training
- Care plans are personalised and clearly set out the help people need
- Complaints are investigated and people know how to raise concerns
- Some risks needed to be managed more effectively, although the registered manager acted immediately
- Relatives felt environmental changes were progressing but further improvement was still needed
- Communication with relatives and formal engagement with people and their families needed to improve, and the report makes a recommendation on this
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Facilities
What's nearby
- Near a main road
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceSparse
- Golf CourseSparse
- Public ParkAdequate
- Tennis CourtLimited
- Bowling GreenAdequate
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesSparse
- Retail ShoppingSparse
- SupermarketsSparse
- TakeawaysSparse
Local crime statistics
159 recorded crimes in the local area (April 2026)
Top categories:
Source: data.police.uk · within 1 mile
Gallery
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
| Dementia care | Fees on request | — |
| Respite (short stay) | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Sunderland council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £872 |
| 2025 | £919 |
What Sunderland council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Elizabeth Fleming Care Home is backed by a local NHS health network. The nearest A&E is Sunderland Royal Hospital, 5.6 miles away. The local GP practice is HETTON GROUP PRACTICE, 0.1 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Houghton-le-Spring
Local clubs, charities and support groups that help older residents stay active and connected.
Hops
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Compass Community Transport Ltd
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Age Concern Durham County
Provision of services and activities to promote the wellbeing of all older people mainly in and around County Durham and help make later life a fulfilling and enjoyable experience.
Age Concern Durham County
Age Concern Durham County incorporated & commenced trading as a charitable company limited by guarantee (Age Concern Durham County trading as Age UK County Durham charity number 1122008) on 1st…
Age UK Sunderland
Age UK Sunderland promotes the well-being of all older people throughout the City of Sunderland to improve their quality of life and maintain independence. For further details our web site is…
Sunderland Carers' Centre
The charity works directly with carers to provide information, advice and a listening ear and support at formal and informal meetings, encouragement and support to carers' groups, opportunities…
Part of North Bay Group
Elizabeth Fleming Care Home is one of 49 homes run by North Bay Group on AskBart. See how the group's homes are rated and where it operates.
More care homes near Houghton-le-Spring
Information last reviewed October 2026.
Reviews from families
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About this data
- Care Quality Commission register: rating, inspection dates and registration, matched by location id and refreshed nightly
- Fees: as published by the home or captured from its website; "on request" where none is published
- Family reviews: written by families, email-confirmed and read by AskBart staff before publishing
- Area figures: Houghton-le-Spring: Police.uk, the Environment Agency, NHS and ONS data for the town, not the street
Last checked 25 September 2026. How every figure is made. Nothing a home pays for changes what is shown.
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