North Bay Group

Elizabeth Fleming Care Home

Residential care home in Houghton-le-Spring, Sunderland

Operated by North Bay Group

CQC Good36 bedsDementiaResidential
AddressOff Market Street, Hetton-le-hole, Houghton Le Spring, DH5 9DY
Beds36

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About

Elizabeth Fleming Care Home is a purpose-built home in Houghton-le-Spring, in the Sunderland area of Tyne and Wear, operated by North Bay Group. It provides residential, dementia and respite care across 36 bedrooms. Residents are encouraged to bring their own belongings to make their rooms feel personal. Shared spaces include a communal lounge, dining rooms and secure gardens. The activities programme includes arts and crafts, gardening, exercise classes, cinema nights, quizzes, music and pamper sessions. Meals are prepared on site by in-house chefs, using fresh produce that is sourced locally where possible. The Care Quality Commission rated the home Good overall in its 2022 report, with Good ratings for safe, effective, caring, responsive and well-led.

What inspectors found

CQC: Good

Report published 21 November 2022 · Last inspected 19 August 2022

Inspectors found that residents and most relatives described the care as good and the staff as caring, and that people felt safe living at the home. Staffing levels were judged sufficient, new staff were recruited safely, and staff received supervision and training, including support with eating, drinking and accessing health care. Care plans were described as personalised and detailed, and inspectors noted regular quality checks had identified areas for improvement.

Strengths noted
  • Relatives and residents describe staff as caring and the care as good
  • Enough staff are in place, with safe recruitment and regular supervision and training
  • Care plans are personalised and clearly set out the help people need
  • Complaints are investigated and people know how to raise concerns
Areas to improve
  • Some risks needed to be managed more effectively, although the registered manager acted immediately
  • Relatives felt environmental changes were progressing but further improvement was still needed
  • Communication with relatives and formal engagement with people and their families needed to improve, and the report makes a recommendation on this

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia
Residential
Respite

Facilities

Activities programme
Garden

What's nearby

GP surgery150 m
A&E: Sunderland Royal Hospital5.6 miles
Pub or bar400 m
  • Near a main road

Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceSparse
  • Golf CourseSparse
  • Public ParkAdequate
  • Tennis CourtLimited
  • Bowling GreenAdequate
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesSparse
  • Retail ShoppingSparse
  • SupermarketsSparse
  • TakeawaysSparse

Local crime statistics

159 recorded crimes in the local area (April 2026)

Top categories:

Anti-social behaviour26%
Violent crime20%
Shoplifting13%
Burglary12%

Source: data.police.uk · within 1 mile

Gallery

Fees and funding

Care typeWeekly feeSource
Residential careFees on request—
Dementia careFees on request—
Respite (short stay)Fees on request—
Funding accepted
Not stated

Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Sunderland council pays.

Care fee trajectory

Indicative weekly fee by year, against what Sunderland pays care homes.
YearCouncil rate (per week)
2024£872
2025£919

What Sunderland council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Elizabeth Fleming Care Home is backed by a local NHS health network. The nearest A&E is Sunderland Royal Hospital, 5.6 miles away. The local GP practice is HETTON GROUP PRACTICE, 0.1 miles away.

Nearest hospital · A&E
Sunderland Royal Hospital · 5.6 mi
Nearest GP
HETTON GROUP PRACTICE · 0.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in Houghton-le-Spring

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

Hops

HOPS supports people to deal with stress, reduce social isolation and improve wellbeing. Offering holistic therapies and therapeutic activities we support unpaid carers, older people, individuals…

0.1 miles away · Source: Charity Commission (1137794)
Charity

Compass Community Transport Ltd

Provision of community transport facilities to the Disabled,old,infirm and socially excluded

4.5 miles away · Source: Charity Commission (1099220)
Charity

Age Concern Durham County

Provision of services and activities to promote the wellbeing of all older people mainly in and around County Durham and help make later life a fulfilling and enjoyable experience.

4.7 miles away · Source: Charity Commission (1122008)
Charity

Age Concern Durham County

Age Concern Durham County incorporated & commenced trading as a charitable company limited by guarantee (Age Concern Durham County trading as Age UK County Durham charity number 1122008) on 1st…

4.7 miles away · Source: Charity Commission (501537)
Charity

Age UK Sunderland

Age UK Sunderland promotes the well-being of all older people throughout the City of Sunderland to improve their quality of life and maintain independence. For further details our web site is…

5.3 miles away · Source: Charity Commission (1086995)
Charity

Sunderland Carers' Centre

The charity works directly with carers to provide information, advice and a listening ear and support at formal and informal meetings, encouragement and support to carers' groups, opportunities…

6.5 miles away · Source: Charity Commission (1118502)

Part of North Bay Group

Elizabeth Fleming Care Home is one of 49 homes run by North Bay Group on AskBart. See how the group's homes are rated and where it operates.

See all 49 North Bay Group listings →

Information last reviewed October 2026.

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