Elite Care

Home care agency in Cromer, Norfolk

CQC GoodDementia
NeighbourhoodHigh Retirement Community
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
Address4A Garden Street, Cromer, NR27 9HN

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About

Elite Care is a home care agency based in Cromer, Norfolk, providing care and support to people in their own homes. The agency supports older people, younger adults and those living with dementia, physical disabilities, mental health conditions, sensory impairment and learning disabilities. It offers standard care, private care and ad-hoc arrangements, with the registered manager drawing on extensive healthcare experience in the community.

The agency was established to address gaps in local domiciliary care provision. Elite Care is registered with the Care Quality Commission and was rated Good in 2019. All staff are DBS checked and receive mandatory training including the Care Certificate. The office is located on Tucker Street in Cromer.

What inspectors found

CQC: Good

Report published 3 September 2019 · Last inspected 3 July 2019

Inspectors found that care staff know people's individual needs well, are kind, and take time to listen, and that people are involved in planning their care and are supported to stay independent. Medicines are handled safely by trained staff, and people's choice and control are respected. Inspectors' main concerns were about record-keeping and the monitoring of the service's quality.

Strengths noted
  • Some care plans hold detailed, person-centred information about people.
  • Staff are described as kind and attentive, and as understanding people's care needs well.
  • Medicines are managed safely by trained staff, staff understand safeguarding duties, and recruitment and staffing levels are considered safe and consistent.
  • People take part in planning their care, their independence is encouraged, and the provider seeks and acts on feedback.
Areas to improve
  • The provider's auditing and quality monitoring were not robust enough to check the quality of the service.
  • Care records, staff training and staff files were not checked routinely.
  • Some risk assessments and parts of people's care plans lacked personal detail.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery950 m
Hospital22.0 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsSparse
  • Play SpaceAdequate
  • Golf CourseSparse
  • Public ParkSparse
  • Tennis CourtAmple
  • Bowling GreenAdequate
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesAmple
  • Retail ShoppingAdequate
  • SupermarketsAdequate
  • TakeawaysAmple

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Elite Care will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Elite Care is backed by a local NHS health network. The nearest A&E is Norfolk and Norwich University Hospital, 22 miles away. The local GP practice is CROMER GROUP PRACTICE, 0.6 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Norfolk and Norwich University Hospital · 22 mi
Nearest GP · CQC Good
CROMER GROUP PRACTICE · 0.6 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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