Home care agency

Eldercare

Home care agency in Malton, North Yorkshire

Eldercare

Home care agency in Malton, North Yorkshire

Operated by Summerhouse

CQC GoodDementia
NeighbourhoodHigh Retirement CommunityPeaceful Neighbourhood
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
  • Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
Address4 Newbiggin, Malton, YO17 7JF

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About

Eldercare is a home care agency based in Malton, Ryedale, North Yorkshire. It delivers care and support in people's own homes for a wide range of needs, with a particular focus on dementia. The agency supports older people, younger adults, and those with physical disabilities, mental health conditions, sensory impairment, learning disabilities, substance misuse and eating disorders.

Eldercare was rated Good by the Care Quality Commission in 2023 across all key areas: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 31 August 2023 · Last inspected 27 July 2023

Inspectors found that this domiciliary care service supports 18 people in their own homes in a person-centred way that respects dignity, privacy and personal choice. Staff were described as attentive to people's emotional and physical needs, and people felt able to share their views and see them acted on. The inspection was prompted by an allegation of financial abuse, which is still under CQC review, but inspectors found no evidence that people were at risk from the concern that triggered it.

Strengths noted
  • Staff were recruited safely, and supervision, appraisals and spot checks were in place to promote good practice.
  • People had assessments and care plans that were reviewed regularly, with policies updated to cover the management of people's finances where needed.
  • Staff who helped people with medicines were suitably skilled and had information to follow.
  • Regular audits and other quality checks were used to manage and improve the service, and infection prevention and control practice was up to date.
Areas to improve
  • Guidance for 'as and when required' medicines, such as pain relief and prescribed creams, needs review to make it clearer and in line with best practice; the inspectors made a recommendation about this.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Eating disorders
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Substance misuse
Younger adults (under 65)

What's nearby

GP surgery650 m
Hospital16.4 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceSparse
  • Golf CourseSparse
  • Public ParkSparse
  • Tennis CourtAdequate
  • Bowling GreenAdequate
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesAdequate
  • Retail ShoppingAdequate
  • SupermarketsAdequate
  • TakeawaysAdequate

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Eldercare will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Eldercare is backed by a local NHS health network. The nearest A&E is The York Hospital, 16.4 miles away. The local GP practice is DERWENT PRACTICE, 0.4 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
The York Hospital · 16.4 mi
Nearest GP · CQC Good
DERWENT PRACTICE · 0.4 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Summerhouse

Eldercare is one of 2 services run by Summerhouse on AskBart. See how the group's services are rated and where it operates.

See all 2 Summerhouse listings →

Information last reviewed October 2026.

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