Home care agency

Mickle Hill

Home care agency in Pickering, North Yorkshire

Mickle Hill

Home care agency in Pickering, North Yorkshire

Operated by Rangeford Villages

CQC Requires improvementARCO ApprovedDementia
NeighbourhoodHigh Retirement Community
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
AddressMalton Road, Pickering, YO18 7EX

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About

Mickle Hill is a home care agency based in Pickering, North Yorkshire, providing care and support in people's own homes. It supports older people aged 65 and over, younger adults under 65, and people living with dementia, physical disabilities, mental health conditions and sensory impairment.

The Care Quality Commission rated Mickle Hill as Requires Improvement in its 2023 inspection. The agency was rated Good for Effective and Caring, and Requires Improvement for Safe, Responsive and Well-led.

What inspectors found

CQC: Requires improvement

Report published 15 May 2023 · Last inspected 13 April 2023

Inspectors found that people receiving personal care at this extra care housing service said they felt safe and were happy with their support, and that staff were safely recruited, trained and supervised. The overall rating fell from outstanding to requires improvement. Inspectors raised concerns about provider oversight, record keeping and care planning, and some people's preferences were not always met because of staffing limits.

Strengths noted
  • Staff were safely recruited, received a range of training, and had regular supervision and observations of their practice.
  • Medicines were handled safely for people who needed support to take them.
  • The provider worked closely with other health professionals and helped people with referrals to support their health and wellbeing.
  • People were supported to make their own choices and felt part of their local community, with access to relevant activities.
Areas to improve
  • Governance, provider oversight and risk management were not always effective, and record keeping did not meet the required standard.
  • Care plan information was not always completed consistently, which put people at risk of harm.
  • Information on how to communicate with people under the Accessible Information Standard was not robustly completed or kept up to date.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery650 m
Hospital14.0 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceSparse
  • Golf CourseLimited
  • Public ParkAmple
  • Tennis CourtAdequate
  • Bowling GreenAdequate
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesAdequate
  • Retail ShoppingSparse
  • SupermarketsAdequate
  • TakeawaysSparse

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Mickle Hill will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Mickle Hill is backed by a local NHS health network. The nearest A&E is Scarborough Hospital, 14 miles away. The local GP practice is PICKERING MEDICAL PRACTICE, 0.4 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Scarborough Hospital · 14 mi
Nearest GP · CQC Good
PICKERING MEDICAL PRACTICE · 0.4 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Rangeford Villages

Mickle Hill is one of 4 services run by Rangeford Villages on AskBart. See how the group's services are rated and where it operates.

See all 4 Rangeford Villages listings →

Information last reviewed October 2026.

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