Home care agency

East Sussex Community Support Service

Home care agency in Eastbourne, East Sussex

East Sussex Community Support Service

Home care agency in Eastbourne, East Sussex

Operated by East Sussex County Council

CQC Good
NeighbourhoodHigh Retirement Community
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
AddressLinden Court, Birch Close, Eastbourne, BN23 6PE

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About

East Sussex Community Support Service is a home care agency based in Eastbourne, East Sussex. It delivers care and support to people in their own homes, including older people, younger adults and people with learning disabilities.

The agency was rated Good by the Care Quality Commission in 2022, with Good grades across all five key-question areas: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 5 December 2022 · Last inspected 19 October 2022

Inspectors found that this domiciliary agency, which supports people with learning disabilities or autism in their own homes and supported living settings, provides good, person-centred care. Staff were described as kind, respectful of privacy and dignity, and attentive to individual needs and triggers for anxiety. Leadership by the newer management team was judged effective, with a positive, inclusive culture.

Strengths noted
  • Staff help people to be as independent as possible and to take part in activities they enjoy
  • People are given choices about daily support and how they spend their time
  • Medicines management and health care monitoring were found to be robust and timely
  • Management and quality systems are well established and staff say they feel supported

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Specialist care

Learning disabilities
Older people (65+)
Younger adults (under 65)

What's nearby

GP surgery950 m
Hospital1.5 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceAdequate
  • Golf CourseAdequate
  • Public ParkSparse
  • Tennis CourtAdequate
  • Bowling GreenAdequate
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesAmple
  • Retail ShoppingAdequate
  • SupermarketsPlentiful
  • TakeawaysAdequate

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — East Sussex Community Support Service will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

East Sussex Community Support Service is backed by a local NHS health network. The nearest A&E is Eastbourne District General Hospital, 1.5 miles away. The local GP practice is SOVEREIGN PRACTICE, 0.6 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Eastbourne District General Hospital · 1.5 mi
Nearest GP · CQC Good
SOVEREIGN PRACTICE · 0.6 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of East Sussex County Council

East Sussex Community Support Service is one of 6 services run by East Sussex County Council on AskBart. See how the group's services are rated and where it operates.

See all 6 East Sussex County Council listings →

Information last reviewed October 2026.

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