Kind Hands Caring Services Ltd

Home care agency in Eastbourne, East Sussex

CQC GoodDementia
NeighbourhoodHigh Retirement Community
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
Address144 Whitley Road, Eastbourne, BN22 8LS

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About

Kind Hands Caring Services Ltd is a home care agency based in Eastbourne, East Sussex, providing care and support in people's own homes. Its care focus is dementia, and it also supports older people, younger adults, people with physical disabilities, mental health needs or sensory impairment. Support begins with a visit to discuss the personal care a person would like. The agency can also help with small domestic tasks on a weekly, fortnightly or monthly basis, sit with a client or their relative, accompany people to appointments, or take them out for a drive or shopping. Where someone is leaving hospital, it can meet them there to discuss what they may need to return home safely, whether for a few days, a few weeks or longer.

The Care Quality Commission rates Kind Hands Caring Services Ltd Good overall, with Good ratings across its Safe, Effective, Caring, Responsive and Well-led key questions, in a report published in 2019.

What inspectors found

CQC: Good

Report published 25 June 2019 · Last inspected 12 June 2019

Inspectors found that people receiving personal care in their own homes from Kind Hands Caring Services were positive about the support, and relatives said it met their family members' needs. Staff were described as knowing people well, treating them kindly and respectfully, understanding their individual needs, and guiding them to healthcare when needed. The report also describes trained and supervised staff, enough staff to cover visits at people's preferred times, and a registered manager with a clear overview of the service.

Strengths noted
  • People and relatives spoke positively about the care, and relatives said the staff provided what their family members needed.
  • Staff knew people well, treated them with kindness and respect, and helped them access healthcare when required.
  • Staff were trained and checked for competence, including in medicines support, and people received their medicines when they needed them.
  • Management was described as supportive, and monitoring systems were in place to identify where improvements were needed and to act on them.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery500 m
Hospital1.1 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceAmple
  • Golf CourseAmple
  • Public ParkAdequate
  • Tennis CourtPlentiful
  • Bowling GreenPlentiful
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Kind Hands Caring Services Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Kind Hands Caring Services Ltd is backed by a local NHS health network. The nearest A&E is Eastbourne District General Hospital, 1.1 miles away. The local GP practice is SEASIDE MEDICAL CENTRE, 0.3 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Eastbourne District General Hospital · 1.1 mi
Nearest GP · CQC Good
SEASIDE MEDICAL CENTRE · 0.3 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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