Home care agency
Dunston Community Centre
Home care agency in Gateshead
Dunston Community Centre
Home care agency in Gateshead
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About
Dunston Community Centre is a home care agency based in Gateshead, North East England, providing care and support in people's own homes. It specialises in supporting people living with dementia, and also works with older people aged 65 and over, younger adults under 65, and people with physical disabilities or learning disabilities.
The agency was rated Good by the Care Quality Commission in 2023, with Good ratings across all key areas: Safe, Effective, Caring, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 10 November 2023 · Last inspected 19 October 2023
Inspectors found that the service has been running with some monitoring checks missed because of recent staff vacancies, though this had not affected care quality and the management team was reviewing operations and recruiting. Staff were said to be skilled and well supported, with rotas giving enough time for visits. People and relatives described very warm, attentive care and a responsive, approachable management team.
- People and relatives reported high satisfaction and described staff as attentive and unhurried
- Staff are described as skilled and competent, with training in the Mental Capacity Act and safe medicines management
- Management is described as responsive and approachable, with effective communication with people and relatives
- Good working relationships with health and social care professionals are reported to have led to positive outcomes
- Quality monitoring checks were not always completed because of recent staff vacancies
- Recruitment practices were found to be generally meeting requirements, but inspectors suggested improvements that the provider has begun to put in place
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpacePlentiful
- Golf CourseLimited
- Public ParkAdequate
- Tennis CourtSparse
- Bowling GreenAmple
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — Dunston Community Centre will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Dunston Community Centre is backed by a local NHS health network. The nearest A&E is The Royal Victoria Infirmary, 1.9 miles away. The local GP practice is GLENPARK & TEAMS MEDICAL SERVICES, 0.4 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Gateshead
Information last reviewed October 2026.
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