Dhek Bhal

Home care agency in Bristol, Bristol, City of

CQC GoodDementia
NeighbourhoodCultural HubGreen SurroundingsWell Served
What do these badges mean?
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address43 Ducie Road, Barton Hill, Bristol, BS5 0AX

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About

Dhek Bhal is a home care agency in Bristol, South West England, providing care and support in people's own homes. Its care focus is dementia, and it supports older people aged 65 and over, as well as people with dementia, physical disabilities, mental health needs, sensory impairment or learning disabilities. The Care Quality Commission rates the agency Good overall, based on a report published in 2023, with Good ratings for the Safe, Effective, Caring, Responsive and Well-led key questions.

The agency's website also features a film about research it created in 2025 with Cat Jameson, a researcher from UWE.

What inspectors found

CQC: Good

Report published 10 July 2023 · Last inspected 19 June 2023

Inspectors found that Dhek Bhal, a domiciliary care service supporting adults in their own homes, provided safe support, with staff trained in safeguarding and medicines and enough staff employed. People usually had regular staff who knew them well, and staff shared the language and cultural background of the largely South Asian community the service supports. The report describes a clear vision and values, with a strong focus on dignity, choice and human rights, and says feedback from people and relatives was positive.

Strengths noted
  • Staff are trained and competent to support people with medicines, and safeguarding systems and procedures are in place.
  • Staff share the culture, language and beliefs of the people they support, so people can use their preferred language and have cultural needs met.
  • Managers are described as leading well, and staff feel motivated, proud to work for the service and well supported.
  • Feedback from people and their relatives is positive, and regular surveys and reviews check ongoing satisfaction.
Areas to improve
  • Some audits and policies needed review; the report says this was addressed once the registered manager was made aware.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment

What's nearby

GP surgery150 m
Hospital1.4 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpacePlentiful
  • Golf CourseSparse
  • Public ParkPlentiful
  • Tennis CourtAdequate
  • Bowling GreenAmple
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Dhek Bhal will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Dhek Bhal is backed by a local NHS health network. The nearest A&E is Bristol Royal Infirmary, 1.4 miles away. The local GP practice is THE WELLSPRING SURGERY, 0.1 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Bristol Royal Infirmary · 1.4 mi
Nearest GP · CQC Good
THE WELLSPRING SURGERY · 0.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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