Dell House

Care home in Beccles, Suffolk

Operated by Cygnet Care

CQC Good70 beds
NeighbourhoodPeaceful Neighbourhood
What do these badges mean?
  • Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
Address5 Nelson Way, Beccles, NR34 9PH
Beds70

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About

Dell House is a residential care home in Beccles, Suffolk, operated by Swan & Cygnet Care. The home provides care for 70 residents across four distinct living areas, each supporting different care needs. It was purpose-built and opened in 2019. Dell House is rated Good by the Care Quality Commission, with Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led (report published 2021).

The home is situated in Beccles with views towards the Waveney Valley. It was designed with consideration for residents' comfort and the building's setting, featuring large windows and accessible communal spaces.

What inspectors found

CQC: Good

Report published 30 December 2021 · Last inspected 2 December 2021

Inspectors found that the home offers warm, kind and respectful everyday support to older people, with care tailored to each person's preferences. People said they could make their own decisions and that staff respected those choices. Staffing levels, cleanliness and infection control were judged adequate, and the report describes a caring atmosphere.

Strengths noted
  • People said they felt safe, staff understood how to protect them, and medicines were handled safely, with any errors spotted and fixed quickly.
  • Staff were seen to be pleasant, kind and warm, and care was personalised to each person's likes, dislikes and preferences.
  • People were supported to make choices and control their lives, with restrictions kept to a minimum where possible.
  • Meals were described as good quality with a good choice, and the home had regular face-to-face visits from its local GP surgery.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

What's nearby

GP surgery650 m
A&E: James Paget University Hospital10.2 miles
  • Set back from main road noise

Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceAdequate
  • Golf CourseLimited
  • Public ParkAmple
  • Tennis CourtSparse
  • Bowling GreenAdequate
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesAdequate
  • Retail ShoppingAdequate
  • SupermarketsAmple
  • TakeawaysAdequate

Local crime statistics

64 recorded crimes in the local area (July 2026)

Top categories:

Violent crime50%
Shoplifting9%
Anti-social behaviour8%
Criminal damage & arson8%

Source: data.police.uk · within 1 mile

Gallery

Fees and funding

Care typeWeekly feeSource
Residential careFees on request—
Funding accepted
Not stated

Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Suffolk council pays.

Care fee trajectory

Indicative weekly fee by year, against what Suffolk pays care homes.
YearCouncil rate (per week)
2024£989
2025£1,064

What Suffolk council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Dell House is backed by a local NHS health network. The nearest A&E is James Paget University Hospital, 10.2 miles away. The local GP practice is BECCLES MEDICAL CENTRE, 0.4 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
James Paget University Hospital · 10.2 mi
Nearest GP · CQC Good
BECCLES MEDICAL CENTRE · 0.4 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in Beccles

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

Voluntary Help Centre

We provide - 1. a car service for those who need to undertake a journey for which there is no family car or suitable public transport; 2. a befrienders service to help isolated and housebound with…

7.0 miles away · Source: Charity Commission (1164155)
Charity

Loddon and District Day Centre

The Day Centre's objectives are to provide a safe and welcoming club for elderly residents of Loddon and its surrounding villages

7.0 miles away · Source: Charity Commission (1177120)
Charity

Halesworth Area Community Transport

Providing community transport in general and in particular running scheduled bs services

7.7 miles away · Source: Charity Commission (1189556)

Part of Cygnet Care

Dell House is one of 4 homes run by Cygnet Care on AskBart. See how the group's homes are rated and where it operates.

See all 4 Cygnet Care listings →

Information last reviewed October 2026.

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