Home care agency
Crystal Care
Home care agency in Birkenhead, Wirral
Kare Plus
Crystal Care
Home care agency in Birkenhead, Wirral
Operated by Kare Plus
What do these badges mean?
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Crystal Care is a home care agency that provides care and support to people in their own homes. It is a family-run business, and its family members have more than 88 years of combined experience in general and mental health nursing. The agency operates under the Kare Plus brand and has its office in Birkenhead, Wirral. Its care focus is dementia, and it supports older people, younger adults under 65, and people with physical disabilities, mental health needs or learning disabilities.
The Care Quality Commission rated Crystal Care Good overall in its 2019 report, with Good ratings for the Safe, Effective, Caring, Responsive and Well-led key questions.
What inspectors found
CQC: GoodReport published 25 November 2019 · Last inspected 7 November 2019
Inspectors found that people using this Merseyside home care agency received their medicines on time, felt safe, and had staff who arrived punctually with travel time built into rotas. Care plans were described as personalised, staff were said to be kind and respectful, and relatives reported good communication. The report also notes that audits and quality checks had improved since the previous inspection.
- Staff were reported to be on time for calls, with travel time built into rotas
- Care plans were personalised and drawn up with people's involvement
- Staff were described as friendly and kind, and people enjoyed their visits
- Quality audits and action plans had improved since the last inspection
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceAmple
- Golf CourseLimited
- Public ParkAdequate
- Tennis CourtSparse
- Bowling GreenPlentiful
- Playing FieldAdequate
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesAmple
- Retail ShoppingAmple
- SupermarketsAmple
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — Crystal Care will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Crystal Care is backed by a local NHS health network. The nearest A&E is Royal Liverpool University Hospital, 2.9 miles away. The local GP practice is WHETSTONE LANE MED CTR, 0.3 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Kare Plus
Crystal Care is one of 20 services run by Kare Plus on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Birkenhead
Information last reviewed October 2026.
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