Crescent House

Crescent House

Home care agency in Bilston, Wolverhampton

CQC GoodDementia
AddressBroad Street, Bilston, WV14 0BZ

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About

Crescent House is a home care agency based in Bilston, Wolverhampton, providing care and support in people's own homes. It aims to deliver the standard of care and support that people across the Black Country want and are entitled to. The agency focuses on dementia care and also supports older people, younger adults under 65, people with physical disabilities, people with mental health needs and people with learning disabilities.

The Care Quality Commission rates Crescent House as Good overall, with Good ratings for the Safe, Effective, Caring, Responsive and Well-led key questions. These ratings come from a report published in 2023.

What inspectors found

CQC: Good

Report published 17 March 2023 · Last inspected 8 March 2023

Inspectors found that Crescent House helps older adults stay in their own homes with personal care, and 85 people were using the service at the visit. Staff understood safeguarding and followed procedures when needed, there were enough properly recruited staff, and people were given their medicines as required. Staff reported feeling supported and having chances to attend meetings, and infection control measures were in place.

Strengths noted
  • Risks to individuals are considered and reviewed on an ongoing basis.
  • Staff know safeguarding procedures and follow them when a situation arises.
  • Medicines are provided to people when they need them.
  • The service learns from things that go wrong and acts on identified improvements.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Younger adults (under 65)

What's nearby

GP surgery300 m
Hospital2.3 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsSparse
  • Play SpaceAdequate
  • Golf CourseLimited
  • Public ParkPlentiful
  • Tennis CourtAdequate
  • Bowling GreenAmple
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesSparse
  • Retail ShoppingSparse
  • SupermarketsAdequate
  • TakeawaysSparse

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Crescent House will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Crescent House is backed by a local NHS health network. The nearest A&E is New Cross Hospital, 2.3 miles away. The local GP practice is IMPROVING HEALTH (IH) MEDICAL, 0.2 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
New Cross Hospital · 2.3 mi
Nearest GP · CQC Good
IMPROVING HEALTH (IH) MEDICAL · 0.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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