Bess Care Limited
Home care agency in Bilston, Wolverhampton
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About
Bess Care Limited is a home care agency based in Bilston, Wolverhampton, in the West Midlands. It provides care and support in people's own homes, with a particular focus on dementia. The agency says it can help with everyday tasks such as shopping, cleaning and cooking, and it supports people who fund their own care, receive direct payments, or are carers seeking respite from caring for a loved one. It supports people with dementia, older people, younger adults, people with physical disabilities, mental health needs, sensory impairments and learning disabilities.
The Care Quality Commission rates Bess Care Limited Good overall, with Good ratings for being safe, effective, caring and responsive. It is rated Requires Improvement for being well-led. The most recent published report dates from 2019.
What inspectors found
CQC: GoodReport published 5 September 2019 · Last inspected 2 August 2019
Inspectors found that people receiving care in their own homes were supported safely, with medicines handled correctly and enough staff to meet their needs. Staff were described as trained and as knowing the people they support well, and people were treated with kindness and involved in decisions about their care. The service kept its good overall rating from the previous inspection.
- Risks to people were assessed and managed, and medicines were given safely and as prescribed, with enough staff in place.
- Staff were recruited appropriately, had relevant training, and knew the people they supported well.
- Staff sought people's consent, and people were supported to make choices and stay as independent as possible.
- People were treated with kindness and compassion, and their privacy and dignity were respected.
- The provider's systems for checking the quality and effectiveness of the service were not effective, and the report says this affected how consistently the service was led.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceAdequate
- Golf CourseLimited
- Public ParkPlentiful
- Tennis CourtAdequate
- Bowling GreenAdequate
- Playing FieldAmple
Local Amenities
- Pubs & BarsAmple
- Restaurants & CafesLimited
- Retail ShoppingSparse
- SupermarketsAmple
- TakeawaysSparse
What home care costs
Estimated typical UK ranges — Bess Care Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Bess Care Limited is backed by a local NHS health network. The nearest A&E is New Cross Hospital, 2.4 miles away. The local GP practice is IMPROVING HEALTH (IH) MEDICAL, 0.1 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Bilston
Information last reviewed October 2026.
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