Home care agency
Crediton Care Services Limited
Home care agency in Crediton, Devon
Crediton Care Services Limited
Home care agency in Crediton, Devon
What do these badges mean?
- High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
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About
Crediton Care Services Limited is a home care agency based in Crediton, Devon, providing care and support in people's own homes. The agency supports older people aged 65 and over, younger adults under 65, and people with dementia, physical disabilities or sensory impairment.
The agency was rated Requires Improvement by the Care Quality Commission in 2023. It was rated Good for Effective, Caring and Responsive care, though Requires Improvement for Safe and Well-led.
What inspectors found
CQC: Requires improvementReport published 3 August 2023 · Last inspected 29 June 2023
Inspectors found that the 20 people receiving personal care were generally positive about the support they got at home, describing staff as caring and kind and saying they had a say in decisions about their care. Feedback about the provider was also positive, and staff said they enjoyed their work. The provider has faced staffing difficulties, has handed back some care packages, and was not taking on new packages at the time of the inspection.
- People and relatives described staff as caring and kind, and said they were treated with respect.
- People said they were involved in choices about their care and that their independence was supported.
- People said the care they received met their needs, and care plans were in place.
- People said they got the support they needed with medicines, and staff wore appropriate protective equipment.
- Safeguarding procedures were not operated effectively, and concerns were not escalated in line with the provider's own policy, which placed people at risk.
- Recruitment processes did not consistently meet legal requirements, and the provider's governance systems did not identify these failings.
- Care records need further development so staff can manage known risks and recognise when escalation may be needed.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceAdequate
- Golf CourseSparse
- Public ParkSparse
- Tennis CourtSparse
- Bowling GreenSparse
- Playing FieldAdequate
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesAdequate
- Retail ShoppingAdequate
- SupermarketsAdequate
- TakeawaysAdequate
What home care costs
Estimated typical UK ranges — Crediton Care Services Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Crediton Care Services Limited is backed by a local NHS health network. The nearest A&E is Royal Devon and Exeter Hospital (Wonford), 8.5 miles away. The local GP practice is REDLANDS PRIMARY CARE, 1 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Information last reviewed October 2026.
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