Home care agency

HomeLife Carers (Exeter)

Home care agency in Exeter, Devon

City and County Healthcare Group

HomeLife Carers (Exeter)

Home care agency in Exeter, Devon

Operated by City and County Healthcare Group

CQC GoodDementia
NeighbourhoodHigh Retirement CommunityPeaceful Neighbourhood
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
  • Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
Address2 Cranmere Court, Lustleigh Close, Matford Business Park, Marsh Barton Trading Estate, Exeter, EX2 8PW

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About

HomeLife Carers (Exeter) is a home care agency based in Exeter, Devon, providing care and support to people in their own homes. Run by City and County Healthcare Group, it supports older people aged 65 and over, younger adults, and people living with dementia, physical disabilities, mental health conditions and sensory impairment. The agency was rated Good by the Care Quality Commission in 2022 across all five key questions: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 15 July 2022 · Last inspected 15 June 2022

Inspectors describe a domiciliary care service in Exeter, Tiverton, Okehampton and Torbay that supports adults with dementia, physical disabilities, mental health needs and sensory impairments, with 163 people receiving personal care at the time of the visit. People said they feel safe with staff and value consistent carers and warm relationships. Staff were described as knowledgeable about safeguarding, and the report notes that care is personalised and that staff are happy in their jobs.

Strengths noted
  • People reported feeling safe, with a consistent carer and a warm working relationship
  • Staff showed good understanding of safeguarding and how to report concerns
  • Care plans are personalised and risks are identified, assessed and reviewed
  • Positive feedback about the service's management and the caring attitude of staff
Areas to improve
  • Feedback about regular rotas was mixed, and staff gave mixed views on travel time between visits
  • Timeliness of appointments was mostly positive, though not uniformly so

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery800 m
Hospital1.5 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceAdequate
  • Golf CourseLimited
  • Public ParkPlentiful
  • Tennis CourtAmple
  • Bowling GreenAdequate
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesSparse
  • Retail ShoppingSparse
  • SupermarketsAdequate
  • TakeawaysSparse

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — HomeLife Carers (Exeter) will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

HomeLife Carers (Exeter) is backed by a local NHS health network. The nearest A&E is Royal Devon and Exeter Hospital (Wonford), 1.5 miles away. The local GP practice is IDE LANE SURGERY, 0.5 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Royal Devon and Exeter Hospital (Wonford) · 1.5 mi
Nearest GP · CQC Good
IDE LANE SURGERY · 0.5 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of City and County Healthcare Group

HomeLife Carers (Exeter) is one of 150 services run by City and County Healthcare Group on AskBart. See how the group's services are rated and where it operates.

See all 150 City and County Healthcare Group listings →

Information last reviewed October 2026.

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