Creative Support Limited
Creative Support - Staffordshire Services
Home care agency in Stoke-on-trent
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Creative Support – Staffordshire Services is a home care agency based in Stoke-on-Trent that delivers care and support in people's own homes. The agency is part of Creative Support Limited, a not-for-profit organisation that supports people across England with a range of needs including dementia, older age, learning disabilities, physical disabilities and mental health. The service focuses on person-centred care tailored to individual circumstances and goals.
The agency was rated Good by the Care Quality Commission in 2019, achieving Good grades across all key-question areas: Safe, Effective, Caring, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 29 July 2019 · Last inspected 1 July 2019
Inspectors found that Creative Support Stoke-on-Trent, which supports 32 people with learning and sometimes physical disabilities across ten small houses or bungalows of no more than four people each, provides safe, consistent and person-centred everyday care. Staff were described as skilled, caring and respectful of privacy and dignity, and they encouraged people to make choices and to stay independent. Staffing, medicines, infection control and care planning were all found to be working well.
- Staff were safely recruited and had the skills and knowledge to give effective support
- People were involved in planning and reviewing their care, and staff followed care plans that reflected their wishes
- Staff promoted choice and independence in ways people could understand and respected their privacy
- Systems for monitoring the service, handling complaints and learning from mistakes were in place and well understood
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceSparse
- Golf CourseSparse
- Public ParkPlentiful
- Tennis CourtLimited
- Bowling GreenAdequate
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesSparse
- Retail ShoppingSparse
- SupermarketsAmple
- TakeawaysAdequate
Gallery
What home care costs
Estimated typical UK ranges — Creative Support - Staffordshire Services will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Creative Support - Staffordshire Services is backed by a local NHS health network. The nearest A&E is Royal Stoke University Hospital, 3.7 miles away. The local GP practice is BROOK MEDICAL CENTRE, 0.4 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Stoke-on-trent
Information last reviewed October 2026.
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About this data
- Care Quality Commission register: rating, inspection dates and registration, matched by location id and refreshed nightly
- Family reviews: written by families, email-confirmed and read by AskBart staff before publishing
- Area figures: Stoke-on-trent: Police.uk, the Environment Agency, NHS and ONS data for the town, not the street
Last checked 25 September 2026. How every figure is made. Nothing a home pays for changes what is shown.
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