Reto Care Limited

Home care agency in Stoke-on-trent

CQC GoodDementiaResidential
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressGroundwork Enterprise Centre, Albany Works, Moorland Road, Burslem, Stoke-on-trent, ST6 1EB

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About

Reto Care Limited is a home care agency based in Stoke-on-Trent, in the West Midlands. It provides care and support in people's own homes for those who want to stay independent but need help with household tasks or personal care. It has a particular focus on dementia and also supports older people, younger adults, people with physical disabilities, mental health needs, sensory impairment and learning disabilities.

The agency offers flexible home care. Trained carers can help with light housework, shopping and social visits, and support is available at any time of day or night, covering companionship, personal care, monitoring and medication help. The Care Quality Commission rated the agency Good overall in its 2023 report, with Good ratings across all five key questions.

What inspectors found

CQC: Good

Report published 16 February 2023 · Last inspected 1 February 2023

Reto Care Limited is a domiciliary care agency that supports people in their own homes, including people with learning disabilities, dementia, mental health needs, older people and sensory needs. Inspectors found that people were kept safe, with detailed and regularly reviewed risk assessments, safe medicines handling and enough staff. Care was described as person-centred and planned around individual preferences, and people and relatives said staff treated them with dignity and respect.

Strengths noted
  • Risk assessments were detailed, regularly reviewed and understood by staff, helping keep people safe from avoidable harm
  • Medicines were managed safely and staff were safely recruited
  • Care was person-centred, planned around individual preferences and needs, and focused on quality of life
  • Staff were trained appropriately and people had opportunities to share their views of the service

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia
Residential

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery300 m
Hospital3.2 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceAdequate
  • Golf CourseSparse
  • Public ParkPlentiful
  • Tennis CourtSparse
  • Bowling GreenAmple
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesAdequate
  • Retail ShoppingAdequate
  • SupermarketsPlentiful
  • TakeawaysAmple

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Reto Care Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Reto Care Limited is backed by a local NHS health network. The nearest A&E is Royal Stoke University Hospital, 3.2 miles away. The local GP practice is LUCIE WEDGEWOOD SURGERY LTD, 0.2 miles away.

Nearest hospital · A&E
Royal Stoke University Hospital · 3.2 mi
Nearest GP
LUCIE WEDGEWOOD SURGERY LTD · 0.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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