Creative Support Limited

Creative Support - North East Lincolnshire Services

Home care agency in Grimsby, North East Lincolnshire

CQC Good
NeighbourhoodWell Served
What do these badges mean?
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressArmstrong House Annexe, Armstrong Street, Grimsby, DN31 2QE

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About

Creative Support - North East Lincolnshire Services is a home care agency providing support and assistance to people in their own homes. The agency supports older people aged 65 and over, younger adults, people with sensory impairment and those with learning disabilities. It is based in Grimsby, Lincolnshire and is operated by Creative Support Limited, a not-for-profit organisation.

The agency was rated Good by the Care Quality Commission in 2019, achieving Good grades across all five key-question areas: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 18 March 2019 · Last inspected 17 January 2019

Inspectors found that staff were highly motivated and kept care centred on people's own choices, preferences and goals across five community supported living houses. People were well supported to go where they wanted and try new things, and health and social care professionals praised staff dedication. Safeguarding, risk management, medicines, cleanliness, staffing levels, training and management oversight were all found to be in order, and people were described as treated with kindness, dignity and respect.

Strengths noted
  • Care is person-centred and built around people's choices, preferences and interests
  • Staff are well trained, supported by managers, and their dedication was praised by professionals
  • Safeguarding, risk management, medicines handling and infection control were found to be sound
  • Staff encourage independence, privacy and dignity, and people's rights are protected
Areas to improve
  • Some of the houses have limited communal space, which hindered how well safety and wellbeing could be managed

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Specialist care

Learning disabilities
Older people (65+)
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery950 m
Hospital2.0 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsSparse
  • Play SpaceAdequate
  • Golf CourseSparse
  • Public ParkSparse
  • Tennis CourtSparse
  • Bowling GreenSparse
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesAmple
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Creative Support - North East Lincolnshire Services will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Creative Support - North East Lincolnshire Services is backed by a local NHS health network. The nearest A&E is Diana, Princess of Wales Hospital, 2 miles away. The local GP practice is DR A SINHA, 0.6 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Diana, Princess of Wales Hospital · 2 mi
Nearest GP · CQC Good
DR A SINHA · 0.6 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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