Hales Group Ltd

Hales Group Limited - Grimsby

Home care agency in Grimsby, North East Lincolnshire

Operated by Hales Group

CQC GoodDementia
NeighbourhoodWell Served
What do these badges mean?
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address11 Dudley Street, Grimsby, DN31 2AW

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About

Hales Group Limited provides domiciliary care and support to people in their own homes in the Grimsby area. The agency supports older people, younger adults and people with dementia, physical disabilities, mental health conditions, sensory impairment, learning disabilities, substance misuse and eating disorders. It offers a range of services including help with domestic tasks such as meal preparation and household support, as well as personal care assistance.

The agency was rated Good by the Care Quality Commission in 2019, achieving Good grades across all key questions: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 26 June 2019 · Last inspected 24 May 2019

Inspectors visited a domiciliary care agency in Grimsby in May 2019 and rated it good, a clear improvement on its previous requires improvement rating. People said they felt safe with staff, who could recognise and report safeguarding concerns, and medicines were given as prescribed and checked regularly. Staff were described as respectful, promoting independence, and supported by induction and training, with care plans and risk assessments guiding their work.

Strengths noted
  • People felt safe and secure, and staff were able to spot and report safeguarding concerns
  • Medicines were administered as prescribed and audited regularly
  • Induction and ongoing training helped staff build the skills they needed
  • The registered manager was open, used audits to monitor quality, and acted on feedback

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Eating disorders
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Substance misuse
Younger adults (under 65)

What's nearby

GP surgery150 m
Hospital1.2 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceAmple
  • Golf CourseAdequate
  • Public ParkSparse
  • Tennis CourtPlentiful
  • Bowling GreenPlentiful
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesAmple
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Hales Group Limited - Grimsby will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Hales Group Limited - Grimsby is backed by a local NHS health network. The nearest A&E is Diana, Princess of Wales Hospital, 1.2 miles away. The local GP practice is PELHAM MEDICAL GROUP, 0.1 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Diana, Princess of Wales Hospital · 1.2 mi
Nearest GP · CQC Good
PELHAM MEDICAL GROUP · 0.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Hales Group

Hales Group Limited - Grimsby is one of 24 services run by Hales Group on AskBart. See how the group's services are rated and where it operates.

See all 24 Hales Group listings →

Information last reviewed October 2026.

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