Creative Support Limited
Creative Support - Duncan Court
Home care agency in Tower Hamlets
What do these badges mean?
- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Creative Support – Duncan Court is a home care agency based in London that delivers care and support to people in their own homes. The service supports adults of different ages and backgrounds, including older people, those living with dementia, and people with physical disabilities, mental health needs, learning disabilities or sensory impairment. Creative Support Limited, which operates the agency, is a not-for-profit organisation committed to fostering independence, inclusion and wellbeing for the people it supports.
The agency was rated Good by the Care Quality Commission in 2019, with Good grades across Safe, Effective, Caring and Well-led domains. The Responsive key question was rated Requires Improvement.
What inspectors found
CQC: GoodReport published 25 July 2019 · Last inspected 13 June 2019
Inspectors found that people in this extra care service felt safe, and described staff as kind and caring. Medicines were managed safely, risks were addressed, and people were positive about the service and knew who to raise concerns with. Inspectors also identified some areas for improvement, mainly around keyworking and the detail in care and health plans.
- Medicines are managed safely, and measures are in place to address risks to people.
- People said they feel safe, and safeguarding arrangements are in place.
- Staff are described as knowing people's needs, and nutritional needs are assessed and met, with people getting enough help to eat and drink.
- People are supported to attend health appointments and have access to activities and the wider community.
- Although people had opportunities to speak up about their care, the keyworking system was not working effectively.
- Health action plans do not give enough detail on how to support people with long-term health conditions.
- Care plans do not record people's preferences about how they like to receive care, though the service identified this at audit and has plans to address it.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpacePlentiful
- Golf CourseLimited
- Public ParkPlentiful
- Tennis CourtPlentiful
- Bowling GreenSparse
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysPlentiful
Gallery
What home care costs
Estimated typical UK ranges — Creative Support - Duncan Court will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Creative Support - Duncan Court is backed by a local NHS health network. The nearest A&E is Newham Hospital, 2 miles away. The local GP practice is THE CHRISP STREET HTH CTR, 0.3 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Tower Hamlets
Information last reviewed October 2026.
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