Home care agency

Community of Refugees from Vietnam - East London

Home care agency in Tower Hamlets

Community of Refugees from Vietnam - East London

Home care agency in Tower Hamlets

CQC GoodDementia
NeighbourhoodCultural HubGreen SurroundingsWell Served
What do these badges mean?
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressOld Poplar Library, Unit 3, 45 Gillender Street, London, E14 6RN

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About

Community of Refugees from Vietnam - East London is a home care agency based in London that provides care and support in people's own homes. It supports older people aged 65 and over, people with dementia, and people with physical disabilities. The agency was rated Good by the Care Quality Commission, with Good ratings across all five key questions: Safe, Effective, Caring, Responsive and Well-led (2020).

What inspectors found

CQC: Good

Report published 18 February 2020 · Last inspected 23 January 2020

Inspectors found that this small domiciliary care agency, which serves people from the Vietnamese community in their own homes, was meeting people's needs well. People valued a service that understood their culture and spoke their language, and they received timely care from consistent, familiar care workers. Staff were described as trained to recognise abuse, to manage medicines safely as prompters, and to support people's choice and dignity, with information provided in Vietnamese and English.

Strengths noted
  • Care is delivered by culturally and linguistically matched staff, which people said they benefited from
  • Care workers are consistent and known to the people they support, and visits are timely
  • Safeguarding training is in place, and staff understand how to raise concerns
  • Care plans are reviewed, information is given in Vietnamese and English, and the registered manager visits people regularly to check their satisfaction

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Older people (65+)
Physical disabilities

What's nearby

GP surgery650 m
Hospital1.9 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpacePlentiful
  • Golf CourseLimited
  • Public ParkPlentiful
  • Tennis CourtPlentiful
  • Bowling GreenSparse
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Community of Refugees from Vietnam - East London will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Community of Refugees from Vietnam - East London is backed by a local NHS health network. The nearest A&E is Newham Hospital, 1.9 miles away. The local GP practice is THE CHRISP STREET HTH CTR, 0.4 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Newham Hospital · 1.9 mi
Nearest GP · CQC Good
THE CHRISP STREET HTH CTR · 0.4 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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