Home care agency
Courtesy Care Ltd
Home care agency in Axminster, Devon
Courtesy Care Ltd
Home care agency in Axminster, Devon
What do these badges mean?
- High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
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About
Courtesy Care Ltd is a home care agency based in Axminster, Devon, providing care and support delivered in people's own homes. The agency supports older people, those living with dementia, people with physical disabilities, mental health needs, sensory impairment and learning disabilities.
Courtesy Care Ltd was rated Good by the Care Quality Commission in 2021. The inspection found the agency to be Safe, Effective, Caring and Well-led, though the Responsive key question was rated as Requires Improvement.
What inspectors found
CQC: GoodReport published 16 July 2021 · Last inspected 31 March 2021
Inspectors found that people using this home-care agency in Axminster and Seaton were happy with the support they received, describing it as small, personal and reliable, with staff arriving as expected. Staff were described as kind, caring and trusted, and people were safe, with staff able to recognise and report concerns and medicines managed safely. Improvements since the last inspection were noted, including completed environmental risk assessments and better initial assessment information.
- People said the service was reliable, with staff arriving as planned and sufficient staffing to meet visit schedules
- Staff were described as reliable, kind and caring, and people trusted them
- Staff wore personal protective equipment during visits and had completed infection control training
- Consent was sought for care, and mental capacity assessments were completed where needed
- Inspectors made a recommendation that the provider keep improving its governance systems to assess and monitor the quality and safety of care
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceSparse
- Golf CourseLimited
- Public ParkSparse
- Tennis CourtLimited
- Bowling GreenSparse
- Playing FieldAdequate
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesSparse
- Retail ShoppingSparse
- SupermarketsAdequate
- TakeawaysSparse
What home care costs
Estimated typical UK ranges — Courtesy Care Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Courtesy Care Ltd is backed by a local NHS health network. The nearest A&E is Musgrove Park Hospital, 16.7 miles away. The local GP practice is AXMINSTER MEDICAL PRACTICE, 0.2 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Information last reviewed October 2026.
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