Home care agency

Axe Valley Home Care Limited

Home care agency in Seaton, Devon

Axe Valley Home Care Limited

Home care agency in Seaton, Devon

CQC Good
NeighbourhoodHigh Retirement CommunityPeaceful Neighbourhood
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
  • Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
Address9 Fore Street, Seaton, EX12 2LE

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About

Axe Valley Home Care Limited is a home care agency based in Seaton, Devon. It provides care and support to older people in their own homes.

The agency was rated Good by the Care Quality Commission in 2020, with Good ratings for safety, effectiveness, caring and responsiveness. The well-led key question was rated Requires Improvement.

What inspectors found

CQC: Good

Report published 30 December 2020 · Last inspected 11 November 2020

Inspectors found that people using this domiciliary care service praised the care staff and the care they receive, though some were unhappy about not always having a regular carer and not knowing who would visit. Staff reported pressure during the pandemic and mixed feelings about rota and visit scheduling, while the provider introduced staff clusters and resumed a newsletter to improve communication. Medicines were managed safely, infection control measures were stepped up, and safeguarding systems were improved.

Strengths noted
  • People praised the care staff and the care they received
  • Safeguarding systems and processes were improved so people are better protected from abuse and improper treatment
  • Medicines continued to be safely managed and staff wore appropriate protective equipment
  • A business continuity plan, visit risk assessments and rapid response staff help ensure visits still happen
Areas to improve
  • Some people were unhappy about not always having their regular carer or knowing who would visit
  • Staff did not always speak positively about staffing, visit scheduling and communication about rotas
  • Inspectors recommended the provider keep improving communication and fully embed its new systems

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Specialist care

Older people (65+)

What's nearby

GP surgery500 m
Hospital19.1 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceSparse
  • Golf CourseSparse
  • Public ParkSparse
  • Tennis CourtSparse
  • Bowling GreenSparse
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesAdequate
  • Retail ShoppingAdequate
  • SupermarketsSparse
  • TakeawaysSparse

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Axe Valley Home Care Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Axe Valley Home Care Limited is backed by a local NHS health network. The nearest A&E is Royal Devon and Exeter Hospital (Wonford), 19.1 miles away. The local GP practice is TOWNSEND HOUSE MEDICAL CENTRE, 0.3 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Royal Devon and Exeter Hospital (Wonford) · 19.1 mi
Nearest GP · CQC Good
TOWNSEND HOUSE MEDICAL CENTRE · 0.3 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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