Home care agency

Compassionate Professional Care Services Limited

Home care agency in Stockton-on-Tees

Compassionate Professional Care Services Limited

Home care agency in Stockton-on-Tees

CQC GoodDementia
Address20 Yarm Road, Stockton-on-tees, TS18 3NA
Registered managerSuzanne Margaret Pickles

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About

Compassionate Professional Care Services Limited is a home care agency based in Stockton-on-Tees, North East England, providing care and support in people's own homes. Its team includes directors, team leaders and care and support workers, and it tailors support to each person's individual needs. Dementia is the agency's care focus, and it supports people across several groups, including older people, people with physical disabilities, mental health needs, learning disabilities, substance misuse and eating disorders.

The agency says it emphasises people's abilities rather than their disabilities, with a commitment to dignity, choice and inclusion, and it provides tailored training to staff to support this. The Care Quality Commission rates the agency Good overall, with Good ratings for safe, effective, caring, responsive and well-led, in a report published in 2022.

What inspectors found

CQC: Good

Report published 31 October 2022 · Last inspected 22 September 2022

Inspectors found that this home care agency, which supports older adults and people with dementia, learning disabilities, autism or physical disabilities in their own homes, delivered kind care that respected people's privacy. Staff were described as knowing people well and responding to their individual needs, and very low staff turnover helped people receive consistent support. Inspectors also found that people were supported to make their own decisions and to take part in activities in their local area.

Strengths noted
  • People were supported to make their own choices and keep control over their lives, with restrictions kept to a minimum.
  • Staff were described as kind and compassionate, and they protected people's privacy and dignity.
  • Staff were trained to recognise poor care and abuse and knew how to report it.
  • Staff encouraged people's aspirations for a good quality of life and helped them take part in local activities.
Areas to improve
  • Inspectors recommended improving how risks are assessed, specifically making sure risk assessments are in place where restraint is used.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Eating disorders
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Substance misuse

What's nearby

GP surgery150 m
Hospital1.9 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceSparse
  • Golf CourseLimited
  • Public ParkAmple
  • Tennis CourtSparse
  • Bowling GreenAdequate
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesAmple
  • Retail ShoppingAmple
  • SupermarketsAmple
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Compassionate Professional Care Services Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Compassionate Professional Care Services Limited is backed by a local NHS health network. The nearest A&E is University Hospital of North Tees, 1.9 miles away. The local GP practice is WOODLANDS FAMILY MEDICAL CENTRE, 0.1 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
University Hospital of North Tees · 1.9 mi
Nearest GP · CQC Good
WOODLANDS FAMILY MEDICAL CENTRE · 0.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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