Compassion Care Service Limited
Home care agency in Loughborough, Leicestershire
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Compassion Care Service Limited is a home care agency based in Loughborough, Charnwood, Leicestershire. It delivers care and support in people's own homes, with a particular focus on dementia. The agency supports people across several client groups, including older people aged 65 and over, younger adults under 65, people with dementia, physical disabilities, mental health needs and learning disabilities.
The Care Quality Commission rates the agency Good overall, with Good ratings across the Safe, Effective, Caring, Responsive and Well-led key questions, based on a report published in 2023. The agency describes its approach as personalised care planning, aimed at promoting independence and improving quality of life for each person it supports.
What inspectors found
CQC: GoodReport published 11 September 2023 · Last inspected 22 August 2023
Inspectors found that staff were knowledgeable and that people were supported by regular care workers, with care calls monitored to check they were on time and matched each person's assessed needs. Staff completed ongoing training, including a monthly topic set by the registered manager, and people spoke warmly about the caring, compassionate attitude of the team. Inspectors also noted that the registered manager and director had good oversight and responded well to people, and that both delivered care when needed.
- Staff had safeguarding training, knew how to recognise and report abuse, and risks to people and their environment were assessed and monitored.
- People were supported with prescribed medicines safely, and care records were checked to confirm people received their medicines as required.
- Accidents and incidents were recorded and reviewed so the service could learn from them, and infection prevention guidance and protective equipment were used.
- The provider's systems checked the quality and safety of the service, and people and staff were given chances to share their views.
- Guidance for staff about people's known health conditions and how they affect each person was limited, although the registered manager acted immediately to improve it.
- Training in first aid and moving and handling was still being improved, with practical sessions being arranged alongside theory training.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceSparse
- Golf CourseLimited
- Public ParkSparse
- Tennis CourtAdequate
- Bowling GreenAdequate
- Playing FieldAdequate
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesLimited
- Retail ShoppingLimited
- SupermarketsLimited
- TakeawaysLimited
What home care costs
Estimated typical UK ranges — Compassion Care Service Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Compassion Care Service Limited is backed by a local NHS health network. The nearest A&E is Leicester Royal Infirmary, 7 miles away. The local GP practice is THE BANKS SURGERY, 0.3 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Loughborough
Information last reviewed October 2026.
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