Community Care Worker Limited

Home care agency in Stoke-on-trent, Staffordshire

CQC Requires improvementDementia
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressBurleigh House, Leek Road, Werrington, Stoke-on-trent, ST9 0DG
Registered managerSabah Tahir

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About

Community Care Worker Limited is a home care agency based in Stoke-on-Trent, West Midlands, that sends carers into people's own homes. Its care focus is dementia, and it also supports older people, younger adults, people with physical disabilities, mental health needs, sensory impairments and learning disabilities. Each care plan is built around the individual's needs, preferences and goals.

The Care Quality Commission rated the agency Requires Improvement overall in its 2023 report. It was rated Good for Caring and Responsive, and Requires Improvement for Safe, Effective and Well-led.

What inspectors found

CQC: Requires improvement

Report published 24 May 2023 · Last inspected 29 March 2023

Inspectors found that the service had made clear improvements since its last inspection, with safety processes strengthened, call timing better managed, and staff now assigned to set geographical areas. Staff were described as polite and knowledgeable, including on infection control, though some people reported occasional language barriers, especially with new staff. Training and recruitment records were judged to need tighter recording.

Strengths noted
  • Processes to keep people safe have improved, including monitoring of skin integrity and investigation of medicine errors
  • Staff are recruited after satisfactory checks and are described as knowledgeable on infection control with access to protective equipment
  • Staff work within set geographical areas, which people said gave more consistent support
  • The provider has improved governance and worked with other agencies, and staff engage well with people
Areas to improve
  • Some people said call times were not always exact, although most late calls were within local authority thresholds
  • Training records need to show all learning and when staff have been assessed as competent, as staff were completing a lot of training in one day
  • Not everyone who uses the service has been contacted to give feedback, so the provider should engage everyone in quality monitoring

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery1.1 miles
Hospital5.9 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsSparse
  • Play SpaceLimited
  • Golf CourseLimited
  • Public ParkSparse
  • Tennis CourtLimited
  • Bowling GreenSparse
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsLimited
  • Restaurants & CafesLimited
  • Retail ShoppingLimited
  • SupermarketsLimited
  • TakeawaysLimited

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Community Care Worker Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Community Care Worker Limited is backed by a local NHS health network. The nearest A&E is Royal Stoke University Hospital, 5.9 miles away. The local GP practice is WERRINGTON VILLAGE SURGERY, 1.1 miles away.

Nearest hospital · A&E
Royal Stoke University Hospital · 5.9 mi
Nearest GP
WERRINGTON VILLAGE SURGERY · 1.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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