Home care agency

Comfort Care (Truro) Ltd

Home care agency in Truro, Cornwall

Comfort Care (Truro) Ltd

Home care agency in Truro, Cornwall

CQC GoodDementia
NeighbourhoodHigh Retirement CommunityWell Served
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address3 Quay Mews, Truro, TR1 2UL

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About

Comfort Care (Truro) Ltd is a home care agency based in Truro, Cornwall, providing care and support in people's own homes. The agency supports older people aged 65 and over, younger adults under 65, and people with dementia or physical disabilities. Comfort Care (Truro) Ltd was rated Good by the Care Quality Commission in 2019, achieving Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 1 May 2019 · Last inspected 8 April 2019

Inspectors describe Comfort Care, a domiciliary agency supporting older people in their own homes around Truro, as a service where care is delivered warmly and reliably. People and relatives spoke positively about staff's friendliness and the trusting relationships built with small, consistent groups of care workers. The registered manager was seen as open, approachable and quick to act when problems arose.

Strengths noted
  • Staff were described as caring, friendly and reassuring by people using the service and their relatives
  • Care visits were made by small, consistent groups of workers, which helped people build trust
  • The registered manager was viewed as open, trustworthy and responsive, and lessons were learned when things went wrong
  • Care plans were accurate, informative and reviewed regularly to reflect people's needs
Areas to improve
  • Rotas were not provided far enough in advance, and some relatives felt advance notice of visiting staff would improve the service
  • Systems for spotting when a person's health might be deteriorating were not always put in place, and the report makes a recommendation about this

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Older people (65+)
Physical disabilities
Younger adults (under 65)

What's nearby

GP surgery650 m
Hospital2.0 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceAmple
  • Golf CourseLimited
  • Public ParkAmple
  • Tennis CourtAmple
  • Bowling GreenSparse
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysAdequate

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Comfort Care (Truro) Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Comfort Care (Truro) Ltd is backed by a local NHS health network. The nearest A&E is Royal Cornwall Hospital (Treliske), 2 miles away. The local GP practice is LANDER MEDICAL PRACTICE, 0.4 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Royal Cornwall Hospital (Treliske) · 2 mi
Nearest GP · CQC Good
LANDER MEDICAL PRACTICE · 0.4 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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