Nurse Plus & Carer Plus (UK) Limited

Nurse Plus UK - Truro

Home care agency in Truro, Cornwall

Operated by Nurse Plus & Carer Plus (UK)

CQC OutstandingDementia
NeighbourhoodHigh Retirement CommunityWell Served
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressSuite 1-2, Lowena House, Glenthorne Court, Truro Business Park,, Truro, TR4 9NY

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About

Nurse Plus UK - Truro is a home care agency in Truro, Cornwall, providing care and support in people's own homes. Each service is tailored to the individual, and the local team helps clients choose the homecare options that suit them. The agency, operated by Nurse Plus & Carer Plus (UK) Limited, focuses on dementia care and supports a range of client groups, including older people, younger adults, and people with physical, sensory or learning disabilities, mental health needs, substance misuse issues or eating disorders.

The Care Quality Commission rates the agency Outstanding overall, with Outstanding for Effective, Caring and Well-led, and Good for Safe and Responsive (report published 2022). Enquiries are handled 24 hours a day, seven days a week, and the agency says it aims to respond to them immediately.

What inspectors found

CQC: Outstanding

Report published 22 June 2022 · Last inspected 4 May 2022

The report describes a home care agency where people feel safe and often have the same small group of carers for years, including through the pandemic. Staff are described as helping with matters beyond assigned personal care tasks, and the office is said to respond quickly to requests and changes. Inspectors also noted a strong focus on healthy eating and on well-supported, well-trained staff.

Strengths noted
  • People said they felt safe, and staff had regular safeguarding training and understood the different types of abuse.
  • Continuity of care was a clear strength, with many carers supporting the same person for a long time and visit times kept consistent.
  • Staff were described as going beyond their core tasks, for example helping with pets, arranging contractors and ordering fuel, and the service was flexible when people wanted to change visit times.
  • Staff training, competency checks and regular audits were in place, and medicines were managed safely.
Areas to improve
  • Staff recognised that some food was wasted each week, and the service responded by designing a training package to reduce waste and widen meal choice.
  • The report notes that staff working alone in people's homes could feel isolated, and the registered manager arranged to see them face to face regularly to address this.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Eating disorders
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Substance misuse
Younger adults (under 65)

What's nearby

GP surgery1.6 miles
Hospital1.2 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsSparse
  • Play SpaceSparse
  • Golf CourseLimited
  • Public ParkSparse
  • Tennis CourtLimited
  • Bowling GreenLimited
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsLimited
  • Restaurants & CafesLimited
  • Retail ShoppingSparse
  • SupermarketsSparse
  • TakeawaysSparse

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Nurse Plus UK - Truro will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Nurse Plus UK - Truro is backed by a local NHS health network. The nearest A&E is Royal Cornwall Hospital (Treliske), 1.2 miles away. The local GP practice is CHACEWATER HEALTH CENTRE, 1.6 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Royal Cornwall Hospital (Treliske) · 1.2 mi
Nearest GP · CQC Good
CHACEWATER HEALTH CENTRE · 1.6 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Nurse Plus & Carer Plus (UK)

Nurse Plus UK - Truro is one of 16 services run by Nurse Plus & Carer Plus (UK) on AskBart. See how the group's services are rated and where it operates.

See all 16 Nurse Plus & Carer Plus (UK) listings →

Information last reviewed October 2026.

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