Home care agency
Comfort Call (Worksop)
Home care agency in Worksop, Nottinghamshire
City and County Healthcare Group
Comfort Call (Worksop)
Home care agency in Worksop, Nottinghamshire
Operated by City and County Healthcare Group
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About
Comfort Call (Worksop) is a home care agency based in Worksop, Bassetlaw, Nottinghamshire. It is run by City and County Healthcare Group and delivers care and support in people's own homes. The agency supports older people, younger adults and those living with dementia, physical disabilities, mental health conditions, sensory impairment and learning disabilities.
Comfort Call (Worksop) was rated Good by the Care Quality Commission in 2019. It was rated Good for Effective, Caring, Responsive and Well-led care, and Requires Improvement for Safe care.
What inspectors found
CQC: GoodReport published 19 December 2019 · Last inspected 16 October 2019
Inspectors rated this home-care service Good at its last inspection and again in this report. They found staff motivated to tailor care to people's choices, preferences and independence, with praise from people and relatives for staff kindness and dedication. Safeguarding, staffing levels, medicines support, hygiene and staff training were all judged adequate.
- Care is person-centred, with people supported to do what they want in the way they want
- Relatives and people using the service praised staff dedication, kindness and caring approach
- Safeguarding systems and staff training in this area were in place
- Complaints and concerns were responded to appropriately, and the registered manager was in regular contact with staff and people
- Risk records were not always completed effectively
- Guidance for staff on as-and-required medicines was not always in place
- Some quality audits were missed over the last 12 months
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceAmple
- Golf CourseSparse
- Public ParkAdequate
- Tennis CourtAdequate
- Bowling GreenPlentiful
- Playing FieldAmple
Local Amenities
- Pubs & BarsAmple
- Restaurants & CafesSparse
- Retail ShoppingAmple
- SupermarketsPlentiful
- TakeawaysAmple
What home care costs
Estimated typical UK ranges — Comfort Call (Worksop) will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Comfort Call (Worksop) is backed by a local NHS health network. The nearest A&E is Bassetlaw Hospital, 0.8 miles away. The local GP practice is NEWGATE MEDICAL GROUP, 0.7 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of City and County Healthcare Group
Comfort Call (Worksop) is one of 150 services run by City and County Healthcare Group on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Worksop
Information last reviewed October 2026.
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