Home care agency
Comfort Call (Priory Court)
Home care agency in Worksop, Nottinghamshire
City and County Healthcare Group
Comfort Call (Priory Court)
Home care agency in Worksop, Nottinghamshire
Operated by City and County Healthcare Group
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About
Comfort Call (Priory Court) is a home care agency based in Worksop, Bassetlaw, Nottinghamshire. It is operated by City and County Healthcare Group and provides care and support in people's own homes. The agency supports older people, younger adults and those with dementia, physical disabilities, mental health conditions, sensory impairment, learning disabilities and substance misuse needs.
Comfort Call (Priory Court) was rated Good by the Care Quality Commission in 2021, with Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 11 November 2021 · Last inspected 14 October 2021
Inspectors rated this Extra Care Housing service good at its first inspection, in October 2021. Staff were described as trained, kind and respectful, with care plans reviewed and medicines well managed. Residents were supported with meals, choice, independence and privacy, and group activities in communal areas were being used to reduce loneliness.
- Medicines were well managed, and the provider improved its protocols for as-needed medicines after the inspection
- Staff were well trained, supervised and assessed for competence, and were described as kind and caring
- People's meal choices were respected and they were supported to eat a healthy, balanced diet
- Quality assurance was robust, and the registered manager was knowledgeable and supported by the regional manager
- Inspectors recommended that each person has an individually assessed personal emergency evacuation plan, as the current process could place safety at risk
- People said they wanted to see more of the registered manager, who said they would become more visible
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceAmple
- Golf CourseAmple
- Public ParkAdequate
- Tennis CourtAdequate
- Bowling GreenAmple
- Playing FieldAmple
Local Amenities
- Pubs & BarsAmple
- Restaurants & CafesSparse
- Retail ShoppingAmple
- SupermarketsAmple
- TakeawaysAdequate
What home care costs
Estimated typical UK ranges — Comfort Call (Priory Court) will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Comfort Call (Priory Court) is backed by a local NHS health network. The nearest A&E is Bassetlaw Hospital, 1 miles away. The local GP practice is NEWGATE MEDICAL GROUP, 0.3 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of City and County Healthcare Group
Comfort Call (Priory Court) is one of 150 services run by City and County Healthcare Group on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Worksop
Information last reviewed October 2026.
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