Home care agency

Citywide Care Agency Ltd

Home care agency in Hounslow

Citywide Care Agency Ltd

Home care agency in Hounslow

Operated by Citywide Care Agency

CQC GoodDementia
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressSuite 204, 2nd Floor, Holdsworth House, 65-73 Staines Road, Hounslow, TW3 3JB

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About

Citywide Care Agency Ltd is a home care agency based in Hounslow, Greater London. It delivers care and support to people in their own homes, with a particular focus on dementia. The agency supports older people aged 65 and over, younger adults under 65, and people with learning disabilities.

Citywide Care Agency Ltd was rated Good by the Care Quality Commission in 2022. The agency received Good ratings across all five key questions: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 21 December 2022 · Last inspected 13 December 2022

Inspectors found a domiciliary care agency supporting three younger adults with disabilities in their own homes, with no one with a learning disability using the service at the time. Care was described as personalised, planned and followed by staff, with people supported to take part in activities at home and in their community. Staff were described as kind and respectful of people's culture and privacy, and people and relatives reported being happy with the service.

Strengths noted
  • People were supported to make choices and keep control and independence in their daily lives.
  • Medicines were handled safely and as prescribed, and care plans were well planned and followed by staff.
  • Staff were described as kind, caring and compassionate, and understood how to recognise and report abuse.
  • Staff felt supported with training and information, and the registered manager was known to people and staff, with clear channels for views about the service.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Older people (65+)
Younger adults (under 65)

What's nearby

GP surgery150 m
Hospital2.1 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpacePlentiful
  • Golf CourseSparse
  • Public ParkAmple
  • Tennis CourtPlentiful
  • Bowling GreenSparse
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Citywide Care Agency Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Citywide Care Agency Ltd is backed by a local NHS health network. The nearest A&E is West Middlesex University Hospital, 2.1 miles away. The local GP practice is BLUE WING FAMILY DOCTOR UNIT, 0.1 miles away.

Nearest hospital · A&E
West Middlesex University Hospital · 2.1 mi
Nearest GP
BLUE WING FAMILY DOCTOR UNIT · 0.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Citywide Care Agency

Citywide Care Agency Ltd is one of 2 services run by Citywide Care Agency on AskBart. See how the group's services are rated and where it operates.

See all 2 Citywide Care Agency listings →

Information last reviewed October 2026.

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