Goldcrest Healthcare Service (London)

Home care agency in Hounslow

Operated by Goldcrest Healthcare Service

CQC GoodDementia
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressUnit 1, Red Lion Court, Alexandra Road, Hounslow, TW3 1JS

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About

Goldcrest Healthcare Service (London) is a home care agency based in Hounslow, Greater London, providing care and support in people's own homes. The agency works with older people, younger adults, and those living with dementia, physical disabilities, mental health conditions and learning disabilities. It offers flexible care packages tailored to individual needs.

The agency was rated Good by the Care Quality Commission in 2023, receiving Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 26 July 2023 · Last inspected 15 June 2023

Inspectors found that Goldcrest Healthcare Services Limited, a domiciliary care service supporting 15 people in their own homes, had made improvements since its last inspection. Risk management guidance for staff was strengthened, and quality checks were changed so care can be monitored and adjusted. The overall rating moved from requires improvement to good.

Strengths noted
  • Risk assessments were improved, so staff have clearer guidance on reducing possible risks when they provide support.
  • A robust recruitment process helps ensure new staff have the skills and knowledge their roles require.
  • Medicines were given as prescribed and handled safely, and incidents and accidents were recorded with lessons identified.
  • Care was described as person-centred, relatives felt it was safe, people could give feedback, and staff said management supported them.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Younger adults (under 65)

What's nearby

GP surgery150 m
Hospital1.7 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpacePlentiful
  • Golf CourseLimited
  • Public ParkAmple
  • Tennis CourtPlentiful
  • Bowling GreenAdequate
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Goldcrest Healthcare Service (London) will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Goldcrest Healthcare Service (London) is backed by a local NHS health network. The nearest A&E is West Middlesex University Hospital, 1.7 miles away. The local GP practice is HIYOS, 0.1 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
West Middlesex University Hospital · 1.7 mi
Nearest GP · CQC Good
HIYOS · 0.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Goldcrest Healthcare Service

Goldcrest Healthcare Service (London) is one of 6 services run by Goldcrest Healthcare Service on AskBart. See how the group's services are rated and where it operates.

See all 6 Goldcrest Healthcare Service listings →

Information last reviewed October 2026.

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