Churchill Health Care (Luton)

Home care agency in Luton

Operated by Churchill Health Care

CQC Requires improvementDementia
AddressPlaza Suite 101, 668 Hitchin Road, Luton, LU2 7XH

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About

Churchill Health Care (Luton) is a home care agency that provides care and support in people's own homes. Its office is in Luton, Bedfordshire, and its care focus is dementia. The agency also supports older people, younger adults, and people with physical disabilities, mental health needs or learning disabilities. It says it offers round-the-clock support, with a dedicated carer for each person to help them stay independent and receive individually tailored care. It also provides short-term respite, giving family caregivers time away while their relatives are looked after safely.

The Care Quality Commission rates the agency Requires Improvement overall, in a report published in 2021. It is rated Good for caring and responsiveness, and Requires Improvement for safety, effectiveness and well-led.

What inspectors found

CQC: Requires improvement

Report published 30 June 2021 · Last inspected 2 June 2021

Churchill Healthcare (Luton) is a domiciliary care agency supporting people with dementia, physical or learning disabilities in their own homes. Inspectors found that people were happy with their care, that staff were kind and attentive, and that there were enough staff, good medicines and infection control practices, and good nutrition and health support. Inspectors also found areas needing improvement, including risk assessments, learning from incidents, safeguarding knowledge, quality audits, care plan reviews, and how the Mental Capacity Act was applied.

Strengths noted
  • People said staff were kind, caring and looked after them well
  • Staff knew people well and supported their privacy, dignity and independence
  • Enough staff were available, and staff received training, supervision and observation
  • Medicines, infection control, nutrition, hydration and access to health professionals were managed well
Areas to improve
  • Some risk assessments needed more detail, and lessons were not always learned from incidents and accidents
  • Staff knowledge of safeguarding and reporting concerns to external authorities needed improving
  • Audits did not always identify where improvements were needed, and it was unclear when care plans were reviewed and how people and relatives were involved

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Younger adults (under 65)

What's nearby

GP surgery150 m
Hospital3.4 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsSparse
  • Play SpaceSparse
  • Golf CourseLimited
  • Public ParkAmple
  • Tennis CourtAdequate
  • Bowling GreenAdequate
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesSparse
  • Retail ShoppingSparse
  • SupermarketsAdequate
  • TakeawaysAmple

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Churchill Health Care (Luton) will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Churchill Health Care (Luton) is backed by a local NHS health network. The nearest A&E is Luton and Dunstable Hospital, 3.4 miles away. The local GP practice is STOPSLEY VILLAGE PRACTICE, 0.1 miles away.

Nearest hospital · A&E
Luton and Dunstable Hospital · 3.4 mi
Nearest GP
STOPSLEY VILLAGE PRACTICE · 0.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Churchill Health Care

Churchill Health Care (Luton) is one of 4 services run by Churchill Health Care on AskBart. See how the group's services are rated and where it operates.

See all 4 Churchill Health Care listings →

Information last reviewed October 2026.

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