Chestnut Court Care Home, New Milton

Chestnut Court Care Home

Residential care home in New Milton, Hampshire

Operated by Goldenpride

CQC Good25 bedsDementiaResidential
Address9 Copse Road, New Milton, BH25 6ES
Beds25

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About

Chestnut Court Care Home sits in New Milton, in the New Forest district of Hampshire, close to the New Forest and the Dorset coast. The home is within walking distance of the town centre, where shops, banks and several churches are within reach. It has 25 registered beds and provides residential care, dementia care and respite care. Specialist support is offered for people with dementia, mental health needs, learning disabilities and sensory impairment, and the staff team is supported by external nursing and medical professionals. Staff are experienced in helping residents who have hearing impairments, using visual aids and alternative communication methods.

The home is decorated and equipped to meet residents' needs, with landscaped gardens where residents can spend time outdoors. Meals are prepared by a team of chefs experienced in catering for a range of diets, and the kitchen holds a 5 Star Food Hygiene Rating. The Care Quality Commission rated Chestnut Court Good overall in its 2021 report, with Good ratings for safety, effectiveness, caring, responsiveness and leadership.

What inspectors found

CQC: Good

Report published 13 April 2021 · Last inspected 16 February 2021

Inspectors found that people living at Chestnut Court Care Home felt safe and were central to how the service is run, with relatives and professionals giving positive feedback about the care. Staff were described as trained, supported and caring, with enough staff on duty, medicines recorded as given correctly, and varied meals offered. Management arrangements and quality assurance were viewed favourably, and the provider had improved how it monitors risks, though it still needed to put in place safe water management measures.

Strengths noted
  • People reported feeling safe, and staff could explain how to keep them that way
  • Staff relationships with people and their families were described as positive, caring and compassionate
  • Meals were varied, with a choice of fresh food and drinks, and nutritional needs were supported
  • Relatives spoke positively about the management of the home, and the quality assurance system helped drive improvements
Areas to improve
  • The provider needed to introduce safety measures for the safe management of water; these were already scheduled

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia
Residential
Respite

Specialist care

Dementia
Learning disabilities
Mental health
Sensory impairment

Facilities

En-suite rooms
Garden
Laundry service
Visitor parking

Food hygiene rating

Very good

Food Standards Agency · inspected January 2026

What's nearby

GP surgery650 m
A&E: The Royal Bournemouth Hospital7.4 miles
Pub or bar250 m
  • Set back from main road noise
  • Fire station about 500 m away

Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceAdequate
  • Golf CourseAdequate
  • Public ParkAdequate
  • Tennis CourtAdequate
  • Bowling GreenAdequate
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesAdequate
  • Retail ShoppingAdequate
  • SupermarketsAmple
  • TakeawaysAmple

Local crime statistics

95 recorded crimes in the local area (April 2026)

Top categories:

Violent crime48%
Public order14%
Criminal damage & arson12%
Anti-social behaviour8%

Source: data.police.uk · within 1 mile

Fees and funding

Care typeWeekly feeSource
Residential careFees on request—
Dementia careFees on request—
Respite (short stay)Fees on request—
Funding accepted
Not stated

Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Hampshire council pays.

Care fee trajectory

Indicative weekly fee by year, against what Hampshire pays care homes.
YearCouncil rate (per week)
2024£1,203
2025£1,245

What Hampshire council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Chestnut Court Care Home is backed by a local NHS health network. The nearest A&E is The Royal Bournemouth Hospital, 7.4 miles away. The local GP practice is COASTAL MEDICAL PARTNERSHIP, 0.4 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
The Royal Bournemouth Hospital · 7.4 mi
Nearest GP · CQC Good
COASTAL MEDICAL PARTNERSHIP · 0.4 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in New Milton

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

New Forest Care Homes Ltd

Our principal activity is the 24 hour provision of residential accommodation and individual care to 37 elderly people, who need varying levels of support to assist them in their day to day…

0.4 miles away · Source: Charity Commission (1156022)
Charity

Age Concern (Spelthorne)

Provision of services to the elderly of the Borough of Spelthorne

3.2 miles away · Source: Charity Commission (251043)
Charity

Parent Carer Foundation

We offer compassionate relief, guidance, advocacy, support & counselling to parents, carers of children, young people, including adults with SEN/D. Our mission is to connect with &…

4.3 miles away · Source: Charity Commission (1151503)
Charity

Access Dorset Ltd

Access Dorset is a member led organisation of disabled people, older people, carers and other users of support. In partnership with twenty local organisations we provide a Center for Independent…

7.8 miles away · Source: Charity Commission (1142171)

Part of Goldenpride

Chestnut Court Care Home is one of 3 homes run by Goldenpride on AskBart. See how the group's homes are rated and where it operates.

See all 3 Goldenpride listings →

Information last reviewed October 2026.

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