Carlton House Rest Home Limited
Care home in New Milton, Hampshire
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About
Carlton House Rest Home Limited is a 40-bed care home in New Milton, on the edge of the New Forest in Hampshire. The home provides residential care and was rated Good overall by the Care Quality Commission in 2022. It was assessed as Good for effectiveness, care, responsiveness and leadership, though the safety key question was rated Requires Improvement.
The home offers en-suite bedrooms and supports residents with social contact and activity. Meals are prepared on site and served in the dining room.
What inspectors found
CQC: GoodReport published 2 December 2022 · Last inspected 11 October 2022
Inspectors found that residents enjoyed living at the home and felt safe, and that the building was clean with infection prevention measures in place. Staff reported feeling supported by management and enjoying their work, and there was an open approach to raising concerns. People were supported to make choices and to be cared for in the least restrictive way.
- Residents said they enjoyed living at the home and felt safe
- The home was clean and infection prevention measures were in place
- Staff felt supported by management and could raise concerns easily
- Medicines were stored and managed safely, and quality monitoring systems were effective
- Some infection prevention practices and parts of the building needed improvement, including refurbishment
- Some risk assessments needed more detail to help staff keep people safe
- Recruitment checks did not always include robust verification of full employment histories
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
What's nearby
- Set back from main road noise
- Fire station about 450 m away
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceAdequate
- Golf CourseAdequate
- Public ParkSparse
- Tennis CourtAdequate
- Bowling GreenAdequate
- Playing FieldAdequate
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesAdequate
- Retail ShoppingAdequate
- SupermarketsAmple
- TakeawaysAmple
Local crime statistics
95 recorded crimes in the local area (April 2026)
Top categories:
Source: data.police.uk · within 1 mile
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Hampshire council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £1,203 |
| 2025 | £1,245 |
What Hampshire council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Carlton House Rest Home Limited is backed by a local NHS health network. The nearest A&E is The Royal Bournemouth Hospital, 7.2 miles away. The local GP practice is COASTAL MEDICAL PARTNERSHIP, 0.5 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in New Milton
Local clubs, charities and support groups that help older residents stay active and connected.
New Forest Care Homes Ltd
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Age Concern (Spelthorne)
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Parent Carer Foundation
We offer compassionate relief, guidance, advocacy, support & counselling to parents, carers of children, young people, including adults with SEN/D. Our mission is to connect with &…
Access Dorset Ltd
Access Dorset is a member led organisation of disabled people, older people, carers and other users of support. In partnership with twenty local organisations we provide a Center for Independent…
More care homes near New Milton
Information last reviewed October 2026.
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