Home care agency

Chandlers Homecare Limited

Home care agency in Epping, Essex

Chandlers Homecare Limited

Home care agency in Epping, Essex

CQC GoodDementia
NeighbourhoodPeaceful Neighbourhood
What do these badges mean?
  • Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
Address33 Pike Way, North Weald, Epping, CM16 6BL

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About

Chandlers Homecare Limited is a home care agency based in Epping, Essex. It delivers care and support in people's own homes, with a particular focus on dementia. The agency supports older people aged 65 and over, younger adults under 65, and people with physical disabilities, mental health needs and sensory impairment.

Chandlers Homecare Limited was rated Good by the Care Quality Commission in 2022. It was marked Good for safety, effectiveness, caring and responsiveness, though the well-led key question was rated Requires Improvement.

What inspectors found

CQC: Good

Report published 21 April 2022 · Last inspected 22 March 2022

Inspectors found that people using this home care agency, which supports people in their own homes, were treated respectfully by staff described as caring and considerate. The registered manager was credited with fostering a caring culture, and care was personalised and flexible, with plans that reflected people's goals and preferences. Inspectors also judged there were enough staff to meet people's needs safely.

Strengths noted
  • Medicines were managed in line with people's prescriptions.
  • Safeguarding systems were in place to protect people from abuse.
  • Care plans and risk assessments gave staff clear guidance on keeping people safe and meeting their needs.
  • Staff training prepared them to deliver person-centred care, and people were supported to make their own choices.
Areas to improve
  • Records of how incidents were investigated, and how lessons were shared afterwards, needed improvement.
  • Some recruitment checks on staff had not always been carried out.
  • The service lacked adequate systems to oversee and govern its operations, and people had not been asked for feedback on their care.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery1.4 miles
Hospital5.1 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsSparse
  • Play SpaceSparse
  • Golf CourseAmple
  • Public ParkLimited
  • Tennis CourtAdequate
  • Bowling GreenSparse
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsLimited
  • Restaurants & CafesSparse
  • Retail ShoppingLimited
  • SupermarketsLimited
  • TakeawaysLimited

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Chandlers Homecare Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Chandlers Homecare Limited is backed by a local NHS health network. The nearest A&E is Princess Alexandra Hospital, 5.1 miles away. The local GP practice is THE LIMES MEDICAL CENTRE, 1.4 miles away.

Nearest hospital · A&E
Princess Alexandra Hospital · 5.1 mi
Nearest GP
THE LIMES MEDICAL CENTRE · 1.4 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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