Home care agency
Caring Connections - Wigan
Home care agency in Wigan
Caring Connections - Wigan
Home care agency in Wigan
Operated by Caring Connections
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
- Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
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About
Caring Connections - Wigan is a home care agency based in Wigan, Greater Manchester. It provides care and support in people's own homes, with a particular focus on dementia. The agency supports a range of client groups, including people with dementia, older people aged 65 and over, younger adults under 65, people with physical disabilities, mental health needs, sensory impairment or learning disabilities.
The Care Quality Commission rated the agency Requires Improvement overall in its report published in 2023. Its key question ratings are Good for effective, caring and responsive services, and Requires Improvement for safe and well-led services.
What inspectors found
CQC: Requires improvementReport published 25 May 2023 · Last inspected 19 April 2023
Inspectors found that people receiving personal care in their own homes generally felt the service was safe, and that staff were kind, considerate and respectful of privacy. Care files were detailed and focused on each person as an individual, and people understood how to voice worries. The report says improvement is needed mainly with the timing of care visits, along with gaps in medicines records and staff supervision.
- Staff were described as kind and considerate, and people's privacy and dignity were respected.
- People were offered choices and encouraged to stay as independent as possible.
- Care plans held detailed, person-centred information, and information was available in a range of accessible formats.
- Staff had safeguarding training, risks were assessed with guidance for staff, and medicines were given by trained and assessed staff.
- Care visits were not always carried out at the times set out in people's care plans, and the provider's audits had not always led to actions to fix this.
- Medicines records were not always completed correctly, although this had been picked up through audits and monitoring.
- It was not clear whether staff received supervision in line with the provider's policy, and the inspectors made a recommendation about this.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceAmple
- Golf CourseSparse
- Public ParkSparse
- Tennis CourtAmple
- Bowling GreenPlentiful
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesSparse
- Retail ShoppingAdequate
- SupermarketsAmple
- TakeawaysAmple
What home care costs
Estimated typical UK ranges — Caring Connections - Wigan will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Caring Connections - Wigan is backed by a local NHS health network. The nearest A&E is Royal Albert Edward Infirmary, 2.4 miles away. The local GP practice is PEMBERTON SURGERY, 0.3 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Caring Connections
Caring Connections - Wigan is one of 4 services run by Caring Connections on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Wigan
Information last reviewed October 2026.
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