Ella UK Limited
Home care agency in Wigan
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
- Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
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About
Ella UK Limited is a home care agency based in Wigan, Greater Manchester, providing care and support in people's own homes, with a particular focus on dementia. It also supports older people, people with physical disabilities, people with mental health needs and people with learning disabilities.
Before care begins, the agency makes a free, no-obligation visit to the person's home, and its Care Manager uses this to draw up a person-centred care plan. Staff complete training before they start, and every employee has a police DBS check and references. The agency also runs a weekly activities day on Tuesdays, offering drinks, lunch and a range of activities. The Care Quality Commission rated Ella UK Outstanding overall in 2021.
What inspectors found
CQC: OutstandingReport published 15 October 2021 · Last inspected 21 September 2021
Inspectors describe a domiciliary care service in the Orrell area of Wigan that supports people with personal care in their own homes. People and relatives were very positive about the carers and the management team, and said they would recommend the service to others. Visits were reported as timely, with staff staying for the full visit, and medicines, safeguarding and staff training were found to be in good order.
- Staff were described as going beyond what was expected to meet people's needs and wishes
- Management was seen as clear and supportive, with staff feeling respected and listened to
- Medicines were handled safely, with staff competence checked regularly
- Assessments before admission and detailed care files helped match support to each person
- Social activities were affected by restrictions during the COVID-19 pandemic
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceAdequate
- Golf CourseSparse
- Public ParkSparse
- Tennis CourtAmple
- Bowling GreenAmple
- Playing FieldAdequate
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesSparse
- Retail ShoppingSparse
- SupermarketsSparse
- TakeawaysAdequate
Gallery
What home care costs
Estimated typical UK ranges — Ella UK Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Ella UK Limited is backed by a local NHS health network. The nearest A&E is Royal Albert Edward Infirmary, 3.8 miles away. The local GP practice is BRADSHAW MEDICAL CENTRE, 1 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Wigan
Information last reviewed October 2026.
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