Caretouch Burgess Hill
Home care agency in Burgess Hill, West Sussex
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
Do you run Caretouch Burgess Hill? Manage this listing free.
About
Caretouch Burgess Hill is a home care agency based in West Sussex that supports older people, younger adults and those living with dementia or physical disabilities in their own homes. The agency provides domiciliary care and support services across England, matching skilled health and social care workers with clients to deliver personalised assistance. The team is committed to employing trained and experienced staff who work responsively to individual needs, with a focus on continuity of care and dignity for both clients and employees.
The agency was rated Good by the Care Quality Commission in 2021, achieving Good grades across all key questions: Safe, Effective, Caring, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 21 September 2021 · Last inspected 2 September 2021
Inspectors found that people using this newly registered domiciliary care agency feel safe and know whom to approach with concerns. Staff are described as well trained, supported through a structured induction, and attentive to people's individual routines and choices. The registered manager is praised for oversight, open communication with people and relatives, and gathering feedback.
- People said they felt safe and knew who to raise concerns with, and staff understood safeguarding and how to report abuse.
- Staff received training, including on medicines, and completed an induction that involved shadowing the registered manager.
- Care was described as person-centred, with people contributing to individualised care plans and staff respecting dignity and independence.
- The registered manager was praised for communicating well with relatives, seeking feedback, and having a clear plan for the service.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpacePlentiful
- Golf CourseSparse
- Public ParkPlentiful
- Tennis CourtPlentiful
- Bowling GreenSparse
- Playing FieldAmple
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesAmple
- Retail ShoppingAdequate
- SupermarketsAdequate
- TakeawaysAmple
Gallery
What home care costs
Estimated typical UK ranges — Caretouch Burgess Hill will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Caretouch Burgess Hill is backed by a local NHS health network. The nearest A&E is Princess Royal Hospital, 3.3 miles away. The local GP practice is BROW MEDICAL CENTRE, 0.2 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Burgess Hill
Information last reviewed October 2026.
Reviews from families
No reviews yet. If someone close to you lives or lived at Caretouch Burgess Hill, your experience helps other families.
Write a review
Make an enquiry
Free, independent help
Talk to an adviser
Not sure where to start with home care? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.
We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.
Do you run Caretouch Burgess Hill?
This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.