Home care agency

Carepoint HC

Home care agency in Nelson, Lancashire

Carepoint HC

Home care agency in Nelson, Lancashire

CQC GoodDementia
NeighbourhoodGreen Surroundings
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
Address1 Carrside, Lomeshaye Industrial Estate, Nelson, BB9 6RX

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About

Carepoint HC is a home care agency based in Nelson, Lancashire, providing care and support to people in their own homes. The agency supports older people aged 65 and over, younger adults, and people living with dementia, physical disabilities, mental health conditions, sensory impairment and learning disabilities.

Carepoint HC was rated Good by the Care Quality Commission in 2023, achieving Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 5 December 2023 · Last inspected 22 November 2023

Inspectors describe Carepoint HC, a domiciliary care agency providing personal care in people's own homes, where 9 of its 15 users were receiving personal care at the time of the visit. Inspectors found that staff were sufficient in number, trained and supervised, and that medicines were handled safely. People and their relatives described staff as caring, respectful and kind, and said they were closely involved in their care and that the registered manager was approachable.

Strengths noted
  • Staff were trained, appropriately supervised and deployed in sufficient numbers to meet people's needs and keep them safe
  • People were supported to make choices and control their lives, with care delivered in the least restrictive way
  • People and relatives praised staff as caring, and said they were consulted and involved in care decisions
  • The registered manager carried out regular quality audits, sought feedback and was described as approachable and helpful
Areas to improve
  • Some shortfalls were found in staff recruitment records, although the registered manager took immediate action and sent information to confirm this after the inspection

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery0.7 miles
Hospital11.6 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceAmple
  • Golf CourseLimited
  • Public ParkAdequate
  • Tennis CourtAdequate
  • Bowling GreenPlentiful
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesSparse
  • Retail ShoppingSparse
  • SupermarketsAdequate
  • TakeawaysAdequate

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Carepoint HC will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Carepoint HC is backed by a local NHS health network. The nearest A&E is Royal Blackburn Teaching Hospital, 11.6 miles away. The local GP practice is REEDYFORD HLTH CARE GROUP, 0.7 miles away.

Nearest hospital · A&E
Royal Blackburn Teaching Hospital · 11.6 mi
Nearest GP
REEDYFORD HLTH CARE GROUP · 0.7 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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