Home care agency
Quality Care (North West) Limited
Home care agency in Nelson, Lancashire
Quality Care (North West) Limited
Home care agency in Nelson, Lancashire
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
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About
Quality Care (North West) Limited is a home care agency based in Nelson, Lancashire, providing care and support to people in their own homes. The agency supports older people aged 65 and over, people with dementia, those with physical disabilities and sensory impairment. It was rated Good by the Care Quality Commission in its 2019 report, achieving Good ratings across all five key questions: Safe, Effective, Caring, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 4 July 2019 · Last inspected 22 May 2019
Inspectors rated this domiciliary care service, which supports 90 people in their own homes, as Good at its planned inspection in May 2019. People and relatives said they felt safe, and staff were described as caring, kind and respectful of people's dignity. Inspectors saw many thank-you cards and compliments for the team, and people said they were well supported by a family-run management team.
- Safeguarding procedures were effective, and staff felt confident raising concerns
- Medicines were managed safely and staff had appropriate training
- People were consulted about their care, which was centred on them as individuals
- Quality assurance surveys were thorough and covered a range of topics
- Staff supervision meetings and team meetings were not being documented
- Some policies and procedures needed updating
- Application forms did not request a full employment history; the registered manager acted on this during the inspection
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceAdequate
- Golf CourseLimited
- Public ParkAdequate
- Tennis CourtSparse
- Bowling GreenPlentiful
- Playing FieldAmple
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesAdequate
- Retail ShoppingSparse
- SupermarketsAdequate
- TakeawaysAdequate
What home care costs
Estimated typical UK ranges — Quality Care (North West) Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Quality Care (North West) Limited is backed by a local NHS health network. The nearest A&E is Airedale General Hospital, 11.4 miles away. The local GP practice is BARROWFORD SURGERY, 0.4 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Nelson
Information last reviewed October 2026.
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