Care Support Essex Branch
Home care agency in Romford, Havering
Operated by Care-Away
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Do you run Care Support Essex Branch? Manage this listing free.
About
Care Support Essex Branch is a home care agency, providing care and support in people's own homes. Its work is aimed at helping people regain and keep their everyday independence, which is the focus of its reablement-based approach. Dementia is its main care focus, and it supports older people, younger adults under 65, and people with dementia, physical disabilities, sensory impairment or learning disabilities.
The agency's office is in Romford, Havering, Greater London. The Care Quality Commission rates it Good overall, with a Good grade in each of the five key questions: safe, effective, caring, responsive and well-led. The rating comes from a report published in 2021.
What inspectors found
CQC: GoodReport published 17 June 2021 · Last inspected 11 May 2021
Inspectors carried out a focused review of safety and well-led arrangements at this extra care service, which provides personal care to 120 people across four flat-based sites. They found safeguarding systems, risk assessment, recruitment, staffing, infection control and medicines management in place, and said lessons were learnt when things went wrong. People and relatives spoke highly of the service, and the registered manager was described as understanding their responsibilities.
- Safeguarding systems were in place to protect people from abuse
- Staffing levels and recruitment processes were robust enough to support people safely
- Medicines were managed safely and infection prevention measures were in place
- People and relatives thought highly of the service, and the registered manager understood regulatory requirements
- Quality assurance processes were in place but were not always effective, and staff sometimes audited their own work
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceSparse
- Golf CourseSparse
- Public ParkAdequate
- Tennis CourtAdequate
- Bowling GreenSparse
- Playing FieldSparse
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesSparse
- Retail ShoppingSparse
- SupermarketsAdequate
- TakeawaysAdequate
Gallery
What home care costs
Estimated typical UK ranges — Care Support Essex Branch will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Care Support Essex Branch is backed by a local NHS health network. The nearest A&E is Queen's Hospital, 3.4 miles away. The local GP practice is PETERSFIELD SURGERY, 0.2 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Care-Away
Care Support Essex Branch is one of 5 services run by Care-Away on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Romford
Information last reviewed October 2026.
Reviews from families
No reviews yet. If someone close to you lives or lived at Care Support Essex Branch, your experience helps other families.
Write a review
Make an enquiry
Free, independent help
Talk to an adviser
Not sure where to start with home care? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.
We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.
Do you run Care Support Essex Branch?
This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.