Home care agency

Care Quality Services Maldon

Home care agency in Basildon, Essex

Cera Care

Care Quality Services Maldon

Home care agency in Basildon, Essex

Operated by Cera Care

CQC GoodDementia
NeighbourhoodGreen Surroundings
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
AddressAlpi House, Miles Gray Road, Basildon, SS14 3HJ
Registered managerLorena Marie Wilkinson

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About

Care Quality Services Maldon is a home care agency operated by Cera Care, based in Basildon, Essex. It provides care and support delivered in people's own homes, with a particular focus on dementia. The agency supports older people aged 65 and over, younger adults, and people living with physical disabilities, mental health conditions, sensory impairment, learning disabilities and substance misuse.

The agency was rated Good by the Care Quality Commission in 2020, achieving Good grades across all key questions: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 14 May 2020 · Last inspected 17 March 2020

Inspectors found that people using this domiciliary care agency were generally happy with their care, and that staff were kind, respectful and well trained. Enough staff were recruited through a careful process, medicines were handled safely, and people were supported to make their own choices and to build independence. Care plans for people with learning disabilities were still being developed at the time of the visit.

Strengths noted
  • Staff were described as kind, caring and respectful, with dignity and privacy promoted
  • Recruitment was thorough and involved relatives and, where possible, people using the service
  • People received their medicines safely from trained staff, and accidents and incidents were reviewed with lessons shared
  • Support focused on choice, control and building new skills to become more independent
Areas to improve
  • Care plans for people with a learning disability were still being developed so they fully reflect their goals, achievements and outcomes

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Substance misuse
Younger adults (under 65)

What's nearby

GP surgery500 m
Hospital1.8 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsSparse
  • Play SpaceAmple
  • Golf CourseSparse
  • Public ParkPlentiful
  • Tennis CourtAdequate
  • Bowling GreenSparse
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesAmple
  • Retail ShoppingAmple
  • SupermarketsAmple
  • TakeawaysAdequate

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Care Quality Services Maldon will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Care Quality Services Maldon is backed by a local NHS health network. The nearest A&E is Basildon Hospital, 1.8 miles away. The local GP practice is DR SHARMA & PARTNERS, 0.3 miles away.

Nearest hospital · A&E
Basildon Hospital · 1.8 mi
Nearest GP
DR SHARMA & PARTNERS · 0.3 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Cera Care

Care Quality Services Maldon is one of 146 services run by Cera Care on AskBart. See how the group's services are rated and where it operates.

See all 146 Cera Care listings →

Information last reviewed October 2026.

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