Home care agency

Amazing Grace Personnel

Home care agency in Basildon, Essex

Amazing Grace Personnel

Home care agency in Basildon, Essex

CQC GoodDementia
NeighbourhoodGreen Surroundings
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
AddressSuite 12, Sharp House, 14 The Gloucesters, Crompton Close, Basildon, SS14 3AY

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About

Amazing Grace Personnel is a home care agency in Basildon, Essex, delivering care and support in people's own homes. It is registered with the Care Quality Commission (CQC) and has a particular focus on dementia. It supports older people, younger adults, and people with dementia, physical disabilities, mental health needs or learning disabilities.

The agency arranges care for people funded by their local authority, people paying privately, and people using Direct Payments. It aims to plan care around each person's needs and abilities. In its 2022 CQC report, the agency was rated Good overall, with Effective, Caring, Responsive and Well-led also rated Good. Safe was rated Requires Improvement.

What inspectors found

CQC: Good

Report published 29 March 2022 · Last inspected 8 March 2022

Inspectors found that the service's everyday care is person-centred and respectful, with staff described as caring, good at promoting independence, and well trained. Risk assessment, safeguarding awareness, staffing levels and infection control were all found to be in place. Recruitment checks were not carried out robustly enough, and the inspection report makes a recommendation in this area.

Strengths noted
  • Staff are described as caring, respect people's privacy and dignity, and maintain good relationships with the people they support
  • Care plans are reviewed regularly and person-centred care is provided
  • Staff have completed essential training and feel supported in their roles
  • Complaints systems and quality assurance processes are in place, with feedback from people and staff used to make improvements
Areas to improve
  • Pre-employment checks were not completed robustly or in line with the provider's own recruitment policy, so the inspectors made a recommendation in this area

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Younger adults (under 65)

What's nearby

GP surgery300 m
Hospital1.6 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsLimited
  • Play SpaceAmple
  • Golf CourseSparse
  • Public ParkPlentiful
  • Tennis CourtAdequate
  • Bowling GreenSparse
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesAmple
  • Retail ShoppingAmple
  • SupermarketsAmple
  • TakeawaysAdequate

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Amazing Grace Personnel will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Amazing Grace Personnel is backed by a local NHS health network. The nearest A&E is Basildon Hospital, 1.6 miles away. The local GP practice is KNIGHTS SURGERY, 0.2 miles away.

Nearest hospital · A&E
Basildon Hospital · 1.6 mi
Nearest GP
KNIGHTS SURGERY · 0.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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