Kingsley Healthcare
Buckingham Lodge Care Home
Care home in Thetford, Norfolk
Operated by Kingsley Healthcare
What do these badges mean?
- High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
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About
Buckingham Lodge Care Home is a 73-bed nursing facility operated by Kingsley Healthcare in Thetford, Norfolk. The home provides nursing care including support with personal care, mobility and daily activities, alongside specialist dementia care for residents and their families.
The Care Quality Commission rated Buckingham Lodge as Requires Improvement overall in 2023. It was rated Good for Caring and Well-led, but Requires Improvement for Safe, Effective and Responsive.
What inspectors found
CQC: Requires improvementReport published 24 January 2023 · Last inspected 13 October 2022
Inspectors found that people were mostly supported to make their own choices, and that people said staff were kind, caring and respectful of their dignity. The home was described as safe, clean and well maintained, and it became more stable under the current registered manager, who reduced agency use and filled vacancies. Inspectors found that people were not always supported in line with their needs, and that a person-centred culture was still developing rather than fully established.
- People said staff were kind, caring and respected their dignity.
- The environment was described as safe, clean and well maintained, with plenty of space and areas for people to use.
- Staffing became more stable after the registered manager reduced agency use and completed recruitment.
- Medicines were managed safely, and governance and oversight were described as strong, with feedback opportunities improving.
- Some people were not always supported in line with their needs, and some staff practice was task-focused rather than person-centred.
- Activity staff worked hard but had limited help from care staff in providing regular, meaningful activity in everyday life.
- Staff were not seen encouraging people to use the facilities beyond the dining room and lounge, and record keeping needs improving to show how care meets people's needs.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Food hygiene rating
Very good
Food Standards Agency · inspected June 2025
What's nearby
- Set back from main road noise
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured).
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceSparse
- Golf CourseLimited
- Public ParkSparse
- Tennis CourtLimited
- Bowling GreenLimited
- Playing FieldLimited
Local Amenities
- Pubs & BarsLimited
- Restaurants & CafesLimited
- Retail ShoppingSparse
- SupermarketsSparse
- TakeawaysLimited
Local crime statistics
220 recorded crimes in the local area (July 2026)
Top categories:
Source: data.police.uk · within 1 mile
Gallery
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Norfolk council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £980 |
| 2025 | £1,015 |
What Norfolk council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Buckingham Lodge Care Home is backed by a local NHS health network. The nearest A&E is Norfolk and Norwich University Hospital, 15.6 miles away. The local GP practice is WATTON MEDICAL PRACTICE, 1.3 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Thetford
Local clubs, charities and support groups that help older residents stay active and connected.
Thetford & District Dementia Support Group
Provide regular weekly group support and information to people living with dementia and their carer within the Thetford & District area
Part of Kingsley Healthcare
Buckingham Lodge Care Home is one of 36 homes run by Kingsley Healthcare on AskBart. See how the group's homes are rated and where it operates.
More care homes near Thetford
Information last reviewed October 2026.
Reviews from families
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