Home care agency

Browncross Healthcare Limited (Domiciliary Services)

Home care agency in Tower Hamlets

Browncross Healthcare Limited (Domiciliary Services)

Home care agency in Tower Hamlets

CQC GoodDementia
NeighbourhoodCultural HubGreen SurroundingsWell Served
What do these badges mean?
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address120a Commercial Road, London, E1 1NL

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About

Browncross Healthcare Limited is a domiciliary care provider based in London, England, delivering care and support in people's own homes. The agency supports older people aged 65 and over, younger adults, and people with dementia, physical disabilities, mental health conditions, sensory impairment and learning disabilities. It was rated Good by the Care Quality Commission in 2019, with Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 3 June 2019 · Last inspected 29 April 2019

Inspectors rated this domiciliary care agency good, with care workers and people using the service describing regular carers as caring and respectful of dignity during personal care. Staff reported feeling valued and supported, and the provider was described as flexible and responsive, particularly for reablement and urgent discharge care. Staff were also trained in safe moving and handling with help from occupational therapists.

Strengths noted
  • Regular care workers were described as caring, with personal care delivered sensitively and dignity respected
  • The service was felt to be personalised, and the provider was described as listening to concerns and approachable
  • Staff said they felt valued and supported and were encouraged to improve care quality
  • The provider worked closely with other health and social care professionals and acted on issues as learning opportunities

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery300 m
Hospital650 m

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpacePlentiful
  • Golf CourseLimited
  • Public ParkPlentiful
  • Tennis CourtPlentiful
  • Bowling GreenAdequate
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Browncross Healthcare Limited (Domiciliary Services) will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Browncross Healthcare Limited (Domiciliary Services) is backed by a local NHS health network. The nearest A&E is Royal London Hospital, 0.4 miles away. The local GP practice is GOODMAN'S FIELD HEALTH CENTRE, 0.2 miles away.

Nearest hospital · A&E
Royal London Hospital · 0.4 mi
Nearest GP
GOODMAN'S FIELD HEALTH CENTRE · 0.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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