Home care agency
Brockton Care Limited
Home care agency in Newport, Telford and Wrekin
Brockton Care Limited
Home care agency in Newport, Telford and Wrekin
What do these badges mean?
- Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
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About
Brockton Care Limited is a home care agency based in Newport, West Midlands. It provides care and support to people in their own homes, with a particular focus on dementia. The agency supports older people, younger adults, and people with physical disabilities, mental health needs, sensory impairment, learning disabilities and substance misuse.
Brockton Care Limited was rated Requires Improvement by the Care Quality Commission in 2024. The inspection found the agency's safe, effective, responsive and well-led services required improvement, though it was rated Good for caring.
What inspectors found
CQC: Requires improvementReport published 15 February 2024 · Last inspected 25 October 2023
Inspectors found that staff knew the people they supported well and responded to their goals and hopes for a good quality of life. Care was described as kind and respectful of privacy and dignity, and people were supported to make choices and keep control over their daily lives. The overall rating moved from good to requires improvement, with concerns about medicines, the Mental Capacity Act, governance and call timekeeping.
- Staff were kind and compassionate, and they respected people's privacy and dignity.
- Staff understood individual needs and responded to them in ways that supported people's aspirations.
- Staff had training on recognising and reporting abuse and knew how to act on it.
- Work practices by staff helped protect people from avoidable infections.
- The principles of the Mental Capacity Act were not always followed, so people were not always presumed to have capacity.
- Medicines management placed some people at risk of not receiving their medicines as the prescriber had directed.
- Governance was not effective enough to make sure staff were trained in relation to people's health conditions, and some people experienced late or missed calls despite call monitoring being in place.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceAdequate
- Golf CourseSparse
- Public ParkSparse
- Tennis CourtAdequate
- Bowling GreenAdequate
- Playing FieldSparse
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesSparse
- Retail ShoppingLimited
- SupermarketsAdequate
- TakeawaysSparse
What home care costs
Estimated typical UK ranges — Brockton Care Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Brockton Care Limited is backed by a local NHS health network. The nearest A&E is Princess Royal Hospital, 6.8 miles away. The local GP practice is WELLINGTON ROAD SURGERY, 0.3 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Newport
Information last reviewed October 2026.
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