Home care agency

BBC Care Service Limited - Oxford Branch

Home care agency in Oxford, Oxfordshire

BBC Care Service Limited - Oxford Branch

Home care agency in Oxford, Oxfordshire

Operated by BBC Care Service

CQC Requires improvementDementia
NeighbourhoodGreen Surroundings
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
AddressJohn Eccles House Science Park, Robert Robinson Avenue, Oxford, OX4 4GP

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About

BBC Care Service Limited - Oxford Branch is a home care agency based in Oxford, providing care and support in people's own homes. Its main focus is dementia care, and it also supports older people, younger adults under 65, people with physical disabilities, sensory impairments and learning disabilities. The agency says its staff follow the Care Certificate, a recognised induction standard for care workers, and it describes a person-centred approach that considers wellbeing in body, mind and heart. It offers a range of healthcare services delivered in the home.

The Care Quality Commission rates the agency Requires Improvement overall, with its Effective, Caring and Responsive areas rated Good and its Safe and Well-led areas rated Requires Improvement. The report was published in 2023.

What inspectors found

CQC: Requires improvement

Report published 9 August 2023 · Last inspected 29 June 2023

Inspectors describe a newly registered specialist service that supports people with a learning disability and autistic people, assessed under the Right Support, Right Care, Right Culture framework. Staff are reported to have the training they need and to know the people they support well, with care described as person-centred and focused on choice and independence. Management oversight systems exist, though inspectors found the information they produce is not always used to drive improvement.

Strengths noted
  • Care is person-centred and promotes people's dignity, privacy and independence
  • Risks are identified and managed effectively, and medicines are handled safely
  • Staff recruitment checks were carried out and people feel safe with staff
  • Most staff spoke positively about support from the management team, and people are involved in decisions about the service
Areas to improve
  • Some people and relatives were not positive about the service, and most reported that staff arriving on time is an ongoing problem
  • Some people found it hard to understand certain overseas staff
  • Information from management's monitoring systems is not always analysed and used effectively to make improvements

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery0.8 miles
Hospital3.3 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpacePlentiful
  • Golf CourseLimited
  • Public ParkPlentiful
  • Tennis CourtAmple
  • Bowling GreenSparse
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesAdequate
  • Retail ShoppingAdequate
  • SupermarketsAmple
  • TakeawaysAmple

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — BBC Care Service Limited - Oxford Branch will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

BBC Care Service Limited - Oxford Branch is backed by a local NHS health network. The nearest A&E is John Radcliffe Hospital, 3.3 miles away. The local GP practice is THE LEYS HEALTH CENTRE, 0.8 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
John Radcliffe Hospital · 3.3 mi
Nearest GP · CQC Good
THE LEYS HEALTH CENTRE · 0.8 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of BBC Care Service

BBC Care Service Limited - Oxford Branch is one of 2 services run by BBC Care Service on AskBart. See how the group's services are rated and where it operates.

See all 2 BBC Care Service listings →

Information last reviewed October 2026.

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