Flexi Direct Ltd

Flexi Direct Ltd

Home care agency in Oxford, Oxfordshire

Operated by Flexi Direct

CQC GoodDementia
NeighbourhoodGreen Surroundings
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
AddressJohn Eccles House, Robert Robinson Avenue, Oxford, OX4 4GP

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About

Flexi Direct Ltd is a home care agency that provides domiciliary care and supported living, with its office in Oxford, Oxfordshire. It is rated Good by the Care Quality Commission, with Good ratings across the Safe, Effective, Caring, Responsive and Well-led key questions, and the most recent report was published in 2022. The agency supports older people, younger adults under 65, and people living with dementia, physical disabilities or learning disabilities.

Established in 2020, the agency works from branches in Northampton and Oxford, and offers comprehensive and person-centred care in people's own homes. Its services include live-in care alongside supported living, with support tailored to each person's needs.

What inspectors found

CQC: Good

Report published 16 August 2022 · Last inspected 27 July 2022

Inspectors found that Flexi Direct Limited, a domiciliary care service supporting adults in their own homes, kept people safe and provided care that was kind and respectful. Staff were described as knowing people well, with care plans reviewed regularly and attention paid to individual preferences, choices and dignity. Staff training, supervision and support were judged adequate, and people and staff spoke positively about management.

Strengths noted
  • Safeguarding systems were in place, and staff knew how to recognise and report abuse
  • Recruitment processes aimed to ensure only suitable staff were employed
  • Care plans were person-centred, reviewed regularly, and set out how risks should be managed
  • Management was described as approachable and supportive, with systems to monitor and improve quality
Areas to improve
  • The manager said the quality monitoring systems would be expanded and refined as the service grows

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Older people (65+)
Physical disabilities
Younger adults (under 65)

What's nearby

GP surgery0.8 miles
Hospital3.3 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpacePlentiful
  • Golf CourseLimited
  • Public ParkPlentiful
  • Tennis CourtAmple
  • Bowling GreenSparse
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesAdequate
  • Retail ShoppingAdequate
  • SupermarketsAmple
  • TakeawaysAmple

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Flexi Direct Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Flexi Direct Ltd is backed by a local NHS health network. The nearest A&E is John Radcliffe Hospital, 3.3 miles away. The local GP practice is THE LEYS HEALTH CENTRE, 0.8 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
John Radcliffe Hospital · 3.3 mi
Nearest GP · CQC Good
THE LEYS HEALTH CENTRE · 0.8 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Flexi Direct

Flexi Direct Ltd is one of 2 services run by Flexi Direct on AskBart. See how the group's services are rated and where it operates.

See all 2 Flexi Direct listings →

Information last reviewed October 2026.

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